Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

William Kopsian

Elmhurst,IL

Summary

A variety of different experiences throughout my professional work life. I first was able to develop my people skills and communication skills as a party supervisor. Then, throughout my next few positions, I was able to develop those communication skills further to a point that I feel I have become an expert at these skills. I have also been able to gain and develop some other skills through those experiences, as stated below.

Overview

6
6
years of professional experience

Work History

Account Manager

United Energy Services
Schaumburg, IL
05.2024 - 07.2024
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Negotiated contracts with clients to maximize profitability.
  • Conducted market research to identify potential customers.
  • Analyzed client data and identified opportunities for growth.
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Resolved customer complaints in a timely manner.
  • Presented product features and advantages to potential customers during sales meetings.

Shift Manager

Papa Johns
Schaumburg, IL
02.2024 - 04.2024
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Performed regular price checks to ensure accuracy in pricing throughout the store.
  • Investigated customer complaints regarding merchandise quality or availability promptly.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Provided coaching and guidance to team members when necessary to improve performance.

Cashier

Level Up
Dyer, IN
05.2022 - 12.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Party Supervisor

Doa Room Escape
Villa Park, IL
09.2018 - 04.2019
  • Coordinated with clients to ensure their individual needs were met for the event.
  • Troubleshot any issues that arose during events in order to maintain a positive experience for guests.
  • Ensured proper safety protocols were followed throughout all stages of the event planning process.
  • Prepared reports summarizing key metrics such as attendance numbers, budget performance and customer satisfaction ratings.
  • Assisted with promotional efforts related to upcoming events through social media campaigns and other marketing initiatives.
  • Tracked payments, balances and registrations for various events.

Education

High School Diploma -

York Community High School
Elmhurst, IL
05-2019

Skills

  • Contract Review
  • Crisis Management
  • Client Relationship Building
  • Brand Awareness
  • Venue Selection
  • Entertainment Coordination
  • Logistics Management
  • Workflow Management
  • Business Growth
  • Sales contract management
  • Cost estimating
  • Client meetings
  • Client Relationship Development
  • Sales expertise
  • Sales and marketing strategy

References

References available upon request.

Timeline

Account Manager

United Energy Services
05.2024 - 07.2024

Shift Manager

Papa Johns
02.2024 - 04.2024

Cashier

Level Up
05.2022 - 12.2022

Party Supervisor

Doa Room Escape
09.2018 - 04.2019

High School Diploma -

York Community High School

Similar Profiles

CREATE PROFILE
William Kopsian