Experienced Territory Manager with a proven track record of successful outside customer and internal relationship management. Ready to leverage expertise in team building, negotiation, and strategic planning to support organizational growth and customer satisfaction.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Territory Manager
Blanchard Machinery Company
Summerville, South Carolina
04.2014 - Current
Converted multiple previously unengaged accounts into active Caterpillar and Blanchard customers, expanding market presence.
Managed customer base of 125 to 150 contractors, private individuals, and municipalities to foster long-term relationships.
Collaborated with Blanchard personnel and factory representatives to deliver tailored solutions and operator training for optimal customer satisfaction.
Communicated daily with other divisions within Blanchard to help ensure a positive customer experience.
Territory Manager
Blanchard Machinery Company
Rock Hill, South Carolina
06.2008 - 03.2014
Led one of the largest transactions at Blanchard Machinery Company with the initial package sold to Haile Gold Mine in Lancaster, SC.
Managed customer base across five counties, enhancing client relationships and retention.
Revived branch after turnover, assuring customers of reliable partnership.
Increased market share and boosted morale within branch.
Worked very closely with service and parts personnel to ensure a seamless customer experience.
Sales Operations Manager
Blanchard Machinery Company
West Columbia, South Carolina
01.2005 - 05.2008
Collaborated with Sales Manager and Sales Reps to ensure effective program utilization and optimal machine allocation.
Assisted in annual sales forecasting process and detailed machine specifications to align with sales strategies.
Participated and received a Six Sigma Green Belt for contributions related to a Power Systems Project Management Efficiency team.
Coordinated with department personnel across main branch to facilitate smooth operations and communication.
Education
Bachelor of Science - Business Administration
The Citadel
Charleston, SC
05-2005
Skills
Sales and Operations Management
Contract Negotiation
CRM Management
Customer engagement
Team Building
Effective Communicator
Certification
Six Sigma Green Belt - Blanchard Machinery Company - 2007
MSHA Part 46 Certified - Blanchard Machinery Company - 2008 - Current