William Lee
Jamaica,NY
Summary
Compassionate Behavioral Health Associate experienced in crisis intervention and patient support. Improved daily functioning for individuals through effective communication, empathy, and behavioral therapy techniques. Committed to enhancing patient well-being and fostering collaborative team environments.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Behavioral Health Associate
Queens Hospital Center (Agency)
03.2017 - Current
- Under the direction of a Registered Nurse (RN) or Physician, and in collaboration with the interdisciplinary team, performs crisis and/or de-escalation interventions, therapeutic observations, engagements, client supervision and other behavioral health related duties.
- Assisted in identifying high-risk patients during assessments. and use Crisis Intervention practices and personal support safety plan.
- Monitored patient characteristics, triggers, and environmental variables to prevent loss of control, while performing finger sticks and vital sign checks every 15 minutes.
- Implemented restraints for clients undergoing psychological assessment and treatment to ensure safety and compliance.
Mental Health Worker
Northwell Health (LIJ)
04.2013 - Current
- Provided support and services to individuals and families experiencing mental health issues.
- Provide basic physiologic and psychosocial care together with safety measures and environmental care for mentally ill patients in an in-patient setting. Constant observation (1:1) situation if necessary, also float to other units as needed.
- Facilitated patient discharges from the facility, ensuring all necessary paperwork was completed., maintain close contact with them, monitor vital signs, such as heart rate and blood pressure, observe patient behaviors record, room checks every 20 minutes and their conditions, and lead their therapeutic and recreational group activities.
- Collaborated with other professionals and services, including social workers and education and health authorities.
Mental Health Worker
Holliswood Hospital
04.2010 - 04.2013
- Supervised patients on assigned unit, collaborating with interdisciplinary team to ensure safety and support.
- Provides patient supervision on an assigned unit in collaboration with the interdisciplinary team.
- Conducted thorough searches of patients' bodies and belongings to ensure safety and compliance with facility policies.
- Maintained accurate patient observation records, conducting scheduled rounds to monitor well-being.
- Assisted in seclusion/restraint of patients using Management of Aggressive Behavior Techniques to ensure safety.
- Performs general nursing procedures. Takes/records vital signs. Assists with physical exams.
- Engaged in daily conversations with patients to build rapport and provide emotional support.
Direct Care Counselor
Salvation Army Social Services, New York
11.2001 - 09.2010
- Long-term care for Psychological Disorders.
- Administer Psychotropic/Narcotic Medications (AMAP) under the supervision of a registered nurse (RN)
- Provided support with meals and daily hygiene to enhance patient well-being.
- Accompany patient on outpatient Psych appointments.
- Collaborated in writing goals and planning daily activities to promote recovery for patients with mental disorders.
- Assist with seclusions and restraint patients out of conduct.
Assistant Manager
Ehab Human Services
10.2007 - 12.2008
- Coordinated staff coverage during shortages to prevent overtime costs.
- Met with the Registered Nurse weekly to schedule consumer medical, dental, psychiatric, and all other clinical appointments.
- Ensure all recommended follow-ups occur, as noted on clinical summaries.
- Maintained and organized prescribed consumer medication stock to ensure safe administration.
- Ensure that all First Aid, and personal hygiene supplies are available at all times, and their inventory maintained.
Driver/Assistant Supervisor
Q.S.A.C. Inc.
08.2003 - 05.2006
- Provided safe transportation for consumers, enabling access to daily goals and occupations. for consumer recreational activities, route driver, assist consumers with daily goals and occupations at various C.U.N.Y. sites.
- Drove company vehicles for Q.S.A.C. Inc. deliveries and customer pickups.
- Inspected vehicles before routes and reported safety issues promptly.
- Planned daily routes using dispatch instructions and traffic conditions.
Direct Care Counselor / Caregiver
Heart Share Inc.
10.2001 - 08.2003
- Recreation: Develop daily activity plans to engage consumers and enhance their well-being
- Maintain cleanliness of job premises to provide a safe and welcoming environment
- Identify and secure job opportunities for consumers in various communities to promote independence
- Facilitated independent travel training for consumers to promote self-sufficiency.
Education
B.S. - Mental Health
S.C. State University
Diploma -
Andrew Jackson High School
Skills
- Crisis management
- Patient supervision
- Patient observation
- Vital sign assessment
- Medication administration
- Restraint implementation
- Electronic charting
- Patient engagement
Certification
- S.C.I.P. Certified
- C.P.R. Certified
- First Aide Certified
Timeline
Behavioral Health Associate
Queens Hospital Center (Agency)
03.2017 - Current
Mental Health Worker
Northwell Health (LIJ)
04.2013 - Current
Mental Health Worker
Holliswood Hospital
04.2010 - 04.2013
Assistant Manager
Ehab Human Services
10.2007 - 12.2008
Driver/Assistant Supervisor
Q.S.A.C. Inc.
08.2003 - 05.2006
Direct Care Counselor
Salvation Army Social Services, New York
11.2001 - 09.2010
Direct Care Counselor / Caregiver
Heart Share Inc.
10.2001 - 08.2003
B.S. - Mental Health
S.C. State University
Diploma -
Andrew Jackson High School