Skylair Lee-Brinkman
Kingston,OK
Summary
Organized and motivated employee eager to apply time management, organizational skills, strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skill. Seeking opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
Work History
PBX Operator/Front Desk Agent
Winstar World Casino And Resort
Thackerville, OK
05.2022 - 07.2024
- Provided customer service support by answering questions, resolving issues, and providing information.
- Provided training and coaching to new PBX operators.
- Processed Credit and Cash payments accurately and efficiently.
- Resolved customer complaints promptly and courteously.
- Produced documents using word processing software such as Microsoft Word or Google Docs.
CNA
Southbrook Healthcare
Ardmore, OK
01.2021 - 04.2021
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
Hostess/Server/Bartender
Red Robin
Turlock, CA
04.2018 - 08.2020
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Ensured compliance with health and safety regulations at all times.
- Resolved customer service and food-related issues to maintain guest satisfaction.
Kennel Assistant
Fancy Farms/J&J Kennels
Ceres, CA
08.2017 - 07.2018
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Assisted with the collection of blood samples for laboratory testing.
- Assisted veterinarians in examining and treating animals.
Pitman High School Office Assistant
Turlock Unified School District
Turlock, CA
06.2017 - 08.2017
- Greeted visitors to the school office with a friendly attitude.
- Answered phone calls from students, parents, and other members of the school community.
- Organized student records and files for easy reference and retrieval.
Education
Some College (No Degree) -
Murray State College
Tishomingo, OK05-2023
Associate -
Modesto Junior College
Modesto, CA12-2021
High School Diploma -
John H. Pitman High School
Turlock, CA05-2018
Skills
- Excellent Verbal Communication Skills
- Managing Phone Systems
- Direct Patient Care
- Quick Problem Solver
- Service Prioritization
- Customer Service
- Blood Collection
- Patient Relations
- Microsoft outlook, word, and Excel
- Google Docs
Timeline
PBX Operator/Front Desk Agent
Winstar World Casino And Resort
05.2022 - 07.2024
CNA
Southbrook Healthcare
01.2021 - 04.2021
Hostess/Server/Bartender
Red Robin
04.2018 - 08.2020
Kennel Assistant
Fancy Farms/J&J Kennels
08.2017 - 07.2018
Pitman High School Office Assistant
Turlock Unified School District
06.2017 - 08.2017
Some College (No Degree) -
Murray State College
Associate -
Modesto Junior College
High School Diploma -
John H. Pitman High School
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