William Leist
London,Ohio
Summary
Highly effective merchandising manager offering over 20 years of experience in visual merchandising and retail management. Strengths demonstrated in creative merchandising, analysis of trends based on sales and seasonality, and excellent communication skills.
Overview
25
25
years of professional experience
Work History
Merchandising Assistant Store Manager
The Home Depot
Columbus, OH
08.2012 - Current
- Manage associates in the day-to-day operations of the retail store, including such responsibilities as driving excellent customer service, safety standards, product availability, and ensuring profitability of the store.
- Collaborate with vendors and merchandising execution team on space allocation for events, endcaps, and cross-merchandising opportunities.
- Develop visual merchandising plans for store choice displays and execute quarterly/seasonal merchandising based on corporate planograms and playbooks.
- Teach, train, and develop direct report supervisors and associates, as well as drive recognition and accountability for their performance.
- Monitor and report on multiple department sales, product availability, and event performance. Maintain profitability of departments and events through analysis and trend identification while implementing solutions for underperforming areas.
- Resolve conflicts between customers, vendors, and associates in an efficient manner while maintaining positive relationships.
Merchandising Execution Area Supervisor
The Home Depot
Columbus, OH
05.2007 - 08.2012
- Managed team of 25+ associates in the completion of general service, setting of store planograms, and execution of quarterly/seasonal projects across multiple store locations.
- Ensured planogram integrity and service expectations through daily audits and follow-up discussions with team members.
- Creatively modified planograms and/or project perimeters as needed to suit space constraints or improve visual merchandising presentation.
- Collaborated and communicated with vendors and various store leadership in regards to identified project issues, labor needs, or product availability concerns. Whenever possible, offered resolution for concerns or issues and assistance in addressing them.
- Motivate and develop team associates while providing clear expectations and feedback on performance.
Department Supervisor
The Home Depot Inc
Columbus, OH
04.1999 - 05.2007
- Lead associates in the daily operations of respective sales department.
- Ensured safety and department standards were maintained through regular walks with associates.
- Trained and developed direct report associates, setting performance expectations and providing constructive feedback.
- Tracked department performance and participated in weekly meetings with store leadership to discuss strategies for driving sales and service levels.
Education
Associate of Applied Science - Business Management
Columbus State Community College
Columbus, OH04-1994
Skills
- Retail Operations Management
- Performance Analysis
- Product Merchandising
- Trends Analysis
References
References available upon request.
Timeline
Merchandising Assistant Store Manager
The Home Depot
08.2012 - Current
Merchandising Execution Area Supervisor
The Home Depot
05.2007 - 08.2012
Department Supervisor
The Home Depot Inc
04.1999 - 05.2007
Associate of Applied Science - Business Management
Columbus State Community College
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