Cynthia Riggs
McKenzie,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I believe and have faith that I can get the sales back up and store cleaned up and get customer count back up at store # 06050 Dresden, TN.
Overview
5
5
years of professional experience
1992
1992
years of post-secondary education
Work History
Merchandising Assistant Store Manager
Dollar Tree
McKenzie, TN
06.2023 - Current
- Assisted in inventory management and stock replenishment processes.
- Coordinated merchandise displays to enhance store layout and visual appeal.
- Trained new employees on store policies and customer service practices.
- Ensured compliance with safety and operational standards within the store.
- Handled customer inquiries and resolved issues to maintain satisfaction levels.
- Supported team in executing seasonal merchandising strategies effectively.
- Generated reports on weekly and monthly sales performance data for review by upper management.
- Performed daily cash reconciliations according to established accounting standards.
Cashier
Dollar Tree
McKenzie, Tennessee
07.2020 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and handled cash transactions daily.
- Assisted customers with product inquiries and provided excellent service.
- Stocked shelves and organized merchandise to enhance store presentation.
- Trained new cashiers on register procedures and customer service standards.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
Henry County High School
Paris, TNSkills
- Inventory management
- Cash handling
- Employee training
- Customer relationship management
- Compliance assurance
- Time management
- Product merchandising
- Merchandise planning
- Loss prevention strategies
- Retail operations management
- Store leadership
- Safety monitoring
- Decision-making
- Continuous improvement
Timeline
Merchandising Assistant Store Manager
Dollar Tree
06.2023 - Current
Cashier
Dollar Tree
07.2020 - Current
Henry County High School