William Linderman
Brooksville,FL
Summary
Versatile Professional with 10 plus years of combined experience in leadership, customer service, operations, automotive service and business ownership. Strong record of leading teams, managing customers, solving problems, and maintaining high standards for safety, quality, productivity and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Service Advisor
Ken Ganley Kia
New Port Richey, Florida
10.2024 - Current
- Manage customer relationships from vehicle check-in through repair completion and delivery.
- Identify maintenance and repair needs while maintaining a strong customer-first approach.
- Write repair orders and estimates, explain repair costs, warranty coverage, and timelines
- Coordinate with technicians, parts, and management to ensure accurate and efficient service.
Owner/Operator
Dirty2Purty LLC
New Port Richey, Florida
05.2024 - 01.2026
- Managed all aspects of a residential and commercial pressure washing business.
- Managed estimates, scheduling, customer communication, equipment, job-site safety, and service delivery to ensure efficient operations.
- Developed repeat business through dependable service, quality workmanship, and professional customer care, fostering long-term client relationships.
Service Advisor
Hyundai Of New Port Richey
New Port Richey, Florida
01.2022 - 05.2024
- Advised customers on vehicle repairs and maintenance, ensuring accurate repair orders and estimates that informed decision-making.
- Coordinated with technicians and parts personnel, facilitating accurate diagnoses and ensuring timely repairs for customer satisfaction.
- Maintained service records, fostering customer trust through effective communication and consistent follow-through on service commitments.
Field supervisor/Equipment Operator
Pecker Heads Tree & Environmental
New Port Richey, Florida
01.2020 - 12.2022
- Supervised field crews and coordinated daily operations, ensuring safe equipment operation.
- Conducted equipment inspections and trained employees to enhance job-site operational efficiency.
- Assisted with daily planning and crew assignments, resolving operational challenges.
Maintenance Crew Leader
Maintenance Enterprises INC (MEI)
New Port Richey, Florida
01.2015 - 12.2020
- Led five-person commercial maintenance crews and planned daily operations.
- Trained new employees and assigned responsibilities while upholding safety, quality, and productivity standards.
- Led by example in daily operations, actively engaging with crew members to drive effective teamwork.
- Cultivated a team environment focused on accountability, clear communication, and reliability.
Education
Fire Fighter - Fire Science
Pasco-Hernando State College
New Port Richey, FL01-2018
Skills
- Repair order writing
- Customer relationship management
- Automotive Repair Knowledge
- Sales estimating
- Parts management
- Maintenance scheduling
- Vehicle inspection
- Workflow scheduling
- CRM Software, AllData, Mitchell
- Team leadership
- Employee Training
- Customer communication
- Customer Service
- Problem Solving
- CRM Software, AllData, Mitchell
Timeline
Service Advisor
Ken Ganley Kia
10.2024 - Current
Owner/Operator
Dirty2Purty LLC
05.2024 - 01.2026
Service Advisor
Hyundai Of New Port Richey
01.2022 - 05.2024
Field supervisor/Equipment Operator
Pecker Heads Tree & Environmental
01.2020 - 12.2022
Maintenance Crew Leader
Maintenance Enterprises INC (MEI)
01.2015 - 12.2020
Fire Fighter - Fire Science
Pasco-Hernando State College