William Little
Beaufort,SC
Summary
Accomplished Landscape Designer and Business Developer with a proven track record at Martin Landscape Inc., enhancing client bases and ensuring project success through expert landscape design and strategic sales approaches. Skilled in collaborative teamwork and complex problem-solving, consistently delivering projects that exceed client expectations and drive revenue growth. Pursuing a new professional challenge as Biology Instructor at Technical College of the Low Country.
Overview
16
16
years of professional experience
Work History
Landscape Designer/ Consultant
O'Hara Outdoors
05.2024 - Current
- Communicated effectively with clients throughout the entire design process to ensure satisfaction with the final product.
- Conducted site analyses and assessments to determine optimal design solutions for various projects.
- Developed comprehensive plans, including plant selection, hardscaping elements, and irrigation systems, ensuring project success.
- Established strong working relationships with local nurseries, suppliers, and contractors to ensure quality materials were sourced for each project.
- Rendered designs with manual and computer-aided methods.
- Educated clients on proper care and maintenance of landscaping projects.
- Utilized creative design techniques to maximize aesthetic appeal of landscaping projects.
Business Developer /Senior Sales Operations Manager
Martin Landscape Inc..
01.2021 - 04.2024
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and implementing strategic sales approaches.
- Streamlined internal processes to increase efficiency and productivity within the business development team.
- Negotiated, prepared, and signed contracts with clients.
- Collaborated with sales and marketing departments to support client acquisition.
- Facilitated knowledge transfer across the organization by organizing workshops and training sessions on best practices in business development.
- Drove revenue growth by creating tailored solutions for clients based on their unique needs and requirements.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
Senior Account Manager
The Greenery Inc
03.2018 - 12.2020
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Developed long-lasting client relationships by providing exceptional customer service and support.
Owner/ Operator
A Little Landscaping
02.2008 - 10.2019
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Education
Master of Arts - Biology Teacher Education
University of South Carolina
Columbia, SC05.1999
Bachelor of Science - Biology
University of South Carolina - Columbia
Columbia, SC05.1997
Skills
- Collaborative Teamwork
- Budgeting and Estimating
- Plant Knowledge
- Education of best practices for teams and Clients
- Landscape Design Expertise
- Strong Work Ethic
- Complex Problem-Solving
- Project Management
Timeline
Landscape Designer/ Consultant
O'Hara Outdoors
05.2024 - Current
Business Developer /Senior Sales Operations Manager
Martin Landscape Inc..
01.2021 - 04.2024
Senior Account Manager
The Greenery Inc
03.2018 - 12.2020
Owner/ Operator
A Little Landscaping
02.2008 - 10.2019
Master of Arts - Biology Teacher Education
University of South Carolina
Bachelor of Science - Biology
University of South Carolina - Columbia
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