William Losser

• Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.

Handled the sales,ordering and inventory control of motorcycles and atv's. Also worked in the shop and the parts counter to fill in when needed or after hours to facilitate customer deliveries.

• Adjusted, repaired and replaced malfunctioning components or assemblies.
• Boosted team productivity through clear communication and collaboration with fellow technicians during complex repair projects.
• Maintained in-depth knowledge of standards, procedures and instrumentation.
• Assessed aircraft electrical systems to evaluate proper functioning.
• Mentored junior technicians, sharing technical expertise that led to improved skillsets within the team.