Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

William Massa

San Diego,CA

Summary

Responsible and motivated Computer Science student ready to apply experience in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

1
1
year of professional experience

Work History

Sales Associate

Home Depot
San Diego, CA
08.2018 - 05.2019
  • Greeted customers and identified their needs.
  • Provided information about products and services available to customers.
  • Processed customer orders accurately and efficiently.
  • Resolved customer inquiries in a timely manner.
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Tracked inventory levels of popular items to ensure availability for customers' orders.
  • Developed relationships with key clients through regular contact and follow-up communication.

Education

GED -

San Diego Mesa College
San Diego, CA

Skills

  • Team Collaboration
  • Customer Support
  • Customer Service
  • Customer Complaint Resolution
  • Product Knowledge
  • Tactful and Diplomatic
  • Cross-Functional Team Collaboration
  • Intermediate Java Developer
  • Computer Hardware assembly
  • System Testing

Accomplishments

  • The Home Depot Homer award. Recognition for excellent customer service performance.

Timeline

Sales Associate

Home Depot
08.2018 - 05.2019

GED -

San Diego Mesa College
William Massa