William McAuley
Naples
Summary
I am adaptive, client-focused, and experienced in safety awareness and client relations. My customer service skills were honed at Seed to Table and Spirit Halloween Store. I created positive customer experiences through exceptional service. Skilled in promotional strategies and adept at handling complex customer complaints, demonstrating patience and empathy.
Overview
1
1
Certification
Work History
Bakery Sales Associate
Seed to Table
Naples
12.2023 - 03.2024
- Assisted customers in selecting appropriate items for their orders.
- Resolved customer complaints efficiently that was satisfactory for both parties involved.
- Greeted customers and provided excellent customer service.
- Adhered to all safety regulations while operating machinery.
- Maintained a clean and organized work area throughout the day.
Sales Associate
Spirit Halloween Store
Naples
09.2023 - 11.2023
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color, or style.
- Processed returns, exchanges, and refunds following company policies.
- Handled customer complaints professionally.
Education
High School Diploma -
Gulf Coast High School
Naples, FL05-2024
Some College (No Degree) - Psychology
Florida Gulf Coast University
Estero, FLSkills
- Safety awareness
- Customer relations
- Promotional strategies
- Patience and empathy
- Cleanliness and hygiene
- Document coordination
Affiliations
- I volunteer for Opening Minds through Art at Moorings Park, creating art with an individual with dementia.
- I record, write, and produce music as a hobby.
Languages
Portuguese
Native/ Bilingual
Spanish
Professional
Accomplishments
- I am on the Dean's list at FGCU.
- I was enrolled in dual enrollment through the Accelerated Collegiate Experience at FGCU.
- I earned the Florida Academic Scholars scholarship through Florida Bright Futures.
Certification
- I am certified in CPR through the American Red Cross
References
References available upon request.
Timeline
Bakery Sales Associate
Seed to Table
12.2023 - 03.2024
Sales Associate
Spirit Halloween Store
09.2023 - 11.2023
High School Diploma -
Gulf Coast High School
Some College (No Degree) - Psychology
Florida Gulf Coast University
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