William McBrine
Malden,MA
Summary
Dynamic professional with a strong background in emergency response, honed at the City of Malden. Proven ability to lead teams, optimize operations, and enhance customer experiences. Skilled in first aid/CPR.
Overview
29
29
years of professional experience
Work History
Firefighter
City Of Malden
08.1996 - Current
- Delivered swift evaluation and action during fire emergencies.
- Operated firefighting equipment, ensuring proper functioning during critical response situations.
- Conducted regular inspections of fire apparatus and equipment for safety compliance and readiness.
- Collaborated with team members during training exercises to enhance firefighting tactics and protocols.
Manager
Boston Burger Company
04.2011 - 12.2020
- Directed daily processes to ensure smooth and effective operations.
- Trained and mentored staff on best practices for food preparation and customer engagement.
- Implemented inventory management systems to reduce waste and optimize supply chain efficiency.
- Collaborated with team to develop promotional strategies that enhanced customer experience and sales.
Server
Turner’s Seafood and Grill
04.2005 - 02.2011
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and accurate orders.
- Assisted in training new servers on menu items and service protocols.
- Processed payments efficiently, ensuring accuracy in transactions and handling cash responsibly.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma - College Prep
Malden High School
Malden, MA06.1990
Skills
First aid/ CPR
Additional Information
U.S. Army veteran
Timeline
Manager
Boston Burger Company
04.2011 - 12.2020
Server
Turner’s Seafood and Grill
04.2005 - 02.2011
Firefighter
City Of Malden
08.1996 - Current
High School Diploma - College Prep
Malden High School