William McCloskey
Atlantic
Summary
Adept at fostering team dynamics and enhancing operational efficiency, I significantly improved service standards at Kingland Construction. My expertise in maintenance scheduling and a strong focus on safety procedures have consistently elevated customer satisfaction and shop productivity. With a proven track record in both leadership and technical skills, I excel in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shop Supervisor
Kingland Construction
05.2020 - 08.2024
- Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
- Developed strong team dynamics, fostering a positive work environment for all staff members.
- Mentored and trained new employees to ensure consistent service standards across the team.
- Maintained a clean and organized shop floor, promoting an inviting atmosphere for customers.
Automotive Technician
Bob Boland Ford
05.2019 - 05.2020
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
Automotive Technician
Billion Automotive
05.2018 - 05.2019
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
Associate Manager
McDonald's Restaurant
01.2016 - 05.2018
Tire and Lube Technician
North Central Sales and Services
11.2015 - 01.2016
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
Tire and Lube Technician
Standard Exchange
06.2015 - 09.2015
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
Education
Automotive Repair - Automotive Repair
Des Moines Area Community College
Ankeny, IA05.2020
Skills
- Order processing
- Safety procedures
- Budget planning
- Heavy lifting
- Maintenance scheduling
- Stock control
- Brand representation
Certification
Fully Ford certified
OSHA 10
Class 7 rough terrain fork certification
Timeline
Shop Supervisor
Kingland Construction
05.2020 - 08.2024
Automotive Technician
Bob Boland Ford
05.2019 - 05.2020
Automotive Technician
Billion Automotive
05.2018 - 05.2019
Associate Manager
McDonald's Restaurant
01.2016 - 05.2018
Tire and Lube Technician
North Central Sales and Services
11.2015 - 01.2016
Tire and Lube Technician
Standard Exchange
06.2015 - 09.2015
Automotive Repair - Automotive Repair
Des Moines Area Community College
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