William McDannold
Erlanger,KY
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking and customer service skills at Cloud 9 Sushi and Texas Roadhouse, fostering a loyal clientele through exceptional service. A team player with a professional appearance, I consistently ensured operational excellence, significantly contributing to a positive and efficient work atmosphere.
Overview
6
6
years of professional experience
Work History
Bartender
Cloud 9 Sushi
Cincinnati, OH
08.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server
Texas Roadhouse
Fort Wright, KY
08.2018 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Arts - Finance
Gateway Community And Technical College
Covington, KY12.2022
High School Diploma -
Dixie Heights High School
Fort Mitchell, KY05.2020
Skills
- Strong multitasking
- Customer Service
- Highly reliable
- Team player attitude
- Patience and Tolerance
- Outgoing Personality
- Memory retention
- Professional Appearance
Timeline
Bartender
Cloud 9 Sushi
08.2023 - Current
Server
Texas Roadhouse
08.2018 - Current
Associate of Arts - Finance
Gateway Community And Technical College
High School Diploma -
Dixie Heights High School