William McGee
Augusta,GA
Summary
Driven and dedicated United States Veteran with a fervent commitment to excellence, seeking an entry-level position in petroleum supply. Possessing robust organizational skills and a strong work ethic, I am eager to contribute to team efforts in achieving company objectives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
IT Support Specialist
Stefanini IT Solutions
12.2022 - 06.2023
- Provided technical assistance to end-users, resolving hardware and software issues
- Configured hardware, devices, and software to set up workstations for employees
- Offered remote support via phone, chat, and email, ensuring prompt issue resolution
- Managed and monitored problem tickets, conducted troubleshooting, issue analysis, resolution, tracking, escalation, and documentation
- Installed critical security and functionality patches to maintain optimal protections against intrusion and ensure system reliability.
Armed Security Officer
Black Hawk Security
01.2022 - 07.2022
- Delivered excellent customer service, prioritizing the security, safety, and well-being of personnel, visitors, and premises
- Maintained firearms certification in adherence to state laws and organizational standards
- Conducted hourly patrols of building areas, parking lots, and facility grounds
- Responded promptly to incidents, assessing active situations for security concerns
- Checked personnel ID badges and issued temporary credentials to visitors
- Wrote detailed reports on property damage, theft, unauthorized persons, and unusual incidents.
Chemical Truck Driver
Howard Sheppard INC
08.2018 - 02.2020
- Provided transportation services for shipping liquid, dry bulk, bagged, and general van commodities
- Conducted daily inspections of the vehicle, ensuring the proper function of all safety-related features, and refueling as needed
- Operated the vehicle safely within DOT regulations, including compliance with safe driving, hours of service, inspection, maintenance, and transportation of hazardous materials
- Utilized new technologies to optimize delivery routes and collaborated with customers to ensure satisfactory deliveries and excellent customer service.
Petroleum Supply Specialist
United States Army
11.2011 - 09.2018
- Performed daily preventive maintenance checks on 13 Heavy Expanded Mobility Tactical Trucks (HEMTT) and various military diesel vehicles; analyzing the levels of petroleum, Aqua glow, and Mila Pour by recirculation of fuel.
- Conducted monthly inspections and reports for petroleum based products for testing.
- Administered fuel to aircraft aviation helicopters, stationery equipment, and military vehicles while maintaining, gauging, annotating, and accounting for mass accounts of JP8 (POL).
- Trained new team members the safety standard procedures for handling petroleum through proper protective equipment (PPE), inspecting of hazmat equipment, and ensured overall appropriate emergency precautions to prevent harm.
- Capable of driving the M978 fueling truck for the various locations oversees as well as state side.
- Received and transported POL bulk with proper identification marking and documentation on containers.
Education
No Degree - Petroleum Supply Specialist Certificate
Army Quartermaster Center And School
Fort Lee, VAMS in Information Security and Assurance - Information Technology
Strayer University
06.2025
DevOps Engineer Program -
Intellectual Point
04.2023
BS in Information Technology with a concentration of Cybersecurity -
Strayer University
12.2022
Skills
- IT Security Management
- End-User Support
- Information Security
- Remote Technical Support
- Operations Management
- Supply Chain Optimization
- Inventory management
- Loading and Unloading
- Hazardous Material Handling
- Petroleum Distribution
Certification
- Splunk Core Certified User, 04/2023
- EC-Council CEH, 03/2023
- CompTIA Security+, 03/2023
- IBM Cybersecurity Professional Certificate, 01/2023
References
Available upon request.
Timeline
IT Support Specialist
Stefanini IT Solutions
12.2022 - 06.2023
Armed Security Officer
Black Hawk Security
01.2022 - 07.2022
Chemical Truck Driver
Howard Sheppard INC
08.2018 - 02.2020
Petroleum Supply Specialist
United States Army
11.2011 - 09.2018
No Degree - Petroleum Supply Specialist Certificate
Army Quartermaster Center And School
MS in Information Security and Assurance - Information Technology
Strayer University
DevOps Engineer Program -
Intellectual Point
BS in Information Technology with a concentration of Cybersecurity -
Strayer University
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