William merrill
Carmichael,CA
Summary
Dynamic Parts Operation Manager and Associate IT Consultant at Maita Chevrolet, skilled in enhancing customer satisfaction and team leadership. Successfully improved safety procedures and controlled costs, driving profitability. Adept in complex problem-solving and administration of various operating systems, fostering a culture of collaboration and continuous learning.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
32
32
years of professional experience
Work History
Parts Operation Manger /Associate IT Consultant
Maita Chevrolet
07.1993 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Controlled costs to keep business operating within budget and increase profits.
Education
No Degree - Engineering Physics
University of Maryland, Baltimore County
Baltimore, MD01-1971
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Administrator for various operating systems
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Parts Operation Manger /Associate IT Consultant
Maita Chevrolet
07.1993 - Current
No Degree - Engineering Physics
University of Maryland, Baltimore County
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