William Messner

Portland,OR

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

years of professional experience

Work History

Vacuum Thermal Molding Technician

Fullbore Innovation

Portland, Oregon

06.2024 - Current

Monitored and adjusted process parameters, such as temperature, pressure, speed, cycle time and others, as required to optimize part quality.
Operating forklift and running station independently.

Farm Hand

Wooden Shoe Tulip Farm

Woodburn, Oregon

03.2024 - 06.2024

Conducted system testing to identify and resolve issues or inefficiencies surrounding high traffic days that bottlenecked entrance and lot.
Fast pace environment that involved quick social skills.
Exceeded customer satisfaction by finding creative solutions to problems.

Sales and Retention Agent

Farmers Insurance Agency

Wilsonville, Oregon

06.2021 - 03.2024

Tracked and reported on key performance indicators related to customer retention and satisfaction.
Assisted customers with inquiries regarding account information, billing and service-related issues.
Performed customer negotiations to reach fair conclusion for both business and customer.
Offered guidance in high-stress situations.

Education

Bachelor of Science - Biology with Minors in Psychology & Business

Washington State University

Pullman, WA

05-2021

Skills

Customer service
Effective communication
Collaborative teamwork

Detail-Oriented Record Keeping
Relationship Building Skills

Accomplishments

Magna Cum Laude

Timeline