William Misael Estrada
Overland Park,KS
Summary
Experienced candidate well-versed in the hospitality industry. Proven track record of delivering exceptional customer service that has resulted in repeat customers and increased revenue for the restaurants. Adept at multitasking a variety of tasks such as taking orders, stocking supplies, and cashing out customers. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
2
2
years of professional experience
Work History
Bartender
Teocali Mexican Bar and Grilled
Kansas City, MO
08.2025 - 2026
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Memorized menu to help diners make informed meal choices.
- Processed payments and completed register transactions accurately.
- Used focus and memorization skills to keep track of tables and remember orders.
SERVER
Mi casita Mexican restaurant
Woodstock, GA
01.2023 - 07.2023
- Ran food and beverages to tables, interacting to make guests feel welcome.
- Maintained a clean and organized work environment throughout shift by wiping down tables, sweeping floors, and restocking supplies.
- Provided friendly and attentive customer service to ensure a pleasant dining experience.
- Assisted with setting up special events within the restaurant when needed.
- Collaborated with other staff members to ensure a fast and efficient workflow.
SERVER
Agave azul Mexican restaurant
Woodstock, GA
08.2021 - 11.2022
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Assisted with training of new staff members.
Skills
- Professional Appearance
- Menu Memorization
- Sales Techniques
- Multitasking Abilities
- Menu Knowledge
- Effective Communication
- Cloud Computing Knowledge
- Mobile App Development
- Data Analysis Techniques
- Cash Handling
- Quality Control
- Upselling Techniques
- Exceptional Customer Service
- Team Collaboration
- Computer Literacy
- Software Troubleshooting
- Social Media Management
- Virtualization Technologies
Languages
Spanish
Full Professional
Timeline
Bartender
Teocali Mexican Bar and Grilled
08.2025 - 2026
SERVER
Mi casita Mexican restaurant
01.2023 - 07.2023
SERVER
Agave azul Mexican restaurant
08.2021 - 11.2022