WILLIAM MONROE
Columbus,Ohio
Summary
Skilled on repairing and building computers, there’s never been a computer that couldn’t be fixed or built. Skilled trainer trained multiple people how to repair, maintain and build computers. Skilled programmer over the last 6 years have developed multiple websites and a video game. Created skill tree and create your own ship in the game. Highly skilled brings more opportunities to the table and easy to train within the system and help newcomers to fine tune their skills. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Floor Technician
Nationwide Children’s
2022.04 - Current
- Quietly waxed, buffed and vacuumed floors in Type organization.
- Cleared trash and debris from over Number rooms and office areas regularly.
- Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
- Used Type equipment and Tool to clean and maintain Type floors.
Lobby Attendant
Renaissance downtown Columbus
2018.01 - Current
- Maintained lobby, bathrooms, ballrooms, hallway and auditorium cleanliness using various sanitation practices.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided guest experience by delivering items to guest rooms in a timely manner.
Customer Service/cashier
Speedway
2018.01 - 2018.04
- Handled and cooked the food and coffee.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Sold lottery tickets and fish and game licenses.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Checked identification for proof-of-age for alcohol and tobacco sales.
Cart Attendant
Walmart
2010.01 - 2018.01
- Cap team 2, maintenance
- Hired on to retrieve carts, got promoted to maintenance to clean the store and raise the cleaning score “never really found out what the score was” got promoted to cap team 2 to help unload trucks and stock shelves
- Ended my career there with cart pusher
- Worked with a broken hand was able to do my job as maintenance and put shelves up with a broken hand
- This shows that Injury or sick still do my part
- Kept the lot cleared on a busy day had 2 call offs on a busy day and kept the lot clean from carts, I got employee of the month
- Give 100% no matter what the situation Is
- Accomplishments Employee of the month
- Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
- Gathered and consolidated carts, freeing up additional cart return spaces.
- Collected carts left in parking areas and returned to retail stores.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
- Offered carts to patrons.
- Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
- Responded to spills in store and in parking lot cordoning areas off and cleaning up spills using appropriate equipment.
- Conducted regular restroom checks to promote well-stocked consumables such as paper towels and bath tissue.
- Assisted co-workers in restocking and conducting inventory of store.
- Removed ice and cordoned off slippery surfaces increasing customer safety.
- Organized store merchandise racks by color, size and style to promote visually appealing environment.
Education
Master Of Science - Management Information Systems
University of Phoenix
Tempe, AZ10.2022
Bachelor Of Science - Information Technology
University of Phoenix
Tempe, AZ01.2021
Associate Of Arts And Sciences - Computer Science And Programming
University of Phoenix
Tempe, AZ02.2020
Skills
- HTML
- CSS
- JAVASCRIPT
- JAVA
- PYTHON
- C#
- Wireshark
- C++
- Desktop/laptop repair
- Desktop build
- Soldering
- Console repair
- Customer service
- SQL
- Game Maker Studio 2
- Putty
- CISCO
- VPN
- Firewall
- Workplace Safety
- Project Planning
- Job Planning
- Site Preparation
- Customer Satisfaction
- Spill Clean-Up
- Floor Maintenance
- Cleaning and Sanitation
- New Employee Training
- Cleaning Checklists
- Maintain Equipment
- Productivity and Time Management
- Hand and Power Tool Operation
- Carpet Steaming and Shampooing
- Sanitization Techniques
- Trash Collection and Removal
- Clean Floors
- Remove Trash
Accomplishments
- Masters degree
- Started YouTube tech channel
- Succeeded in everything
- Programmed a video game
- Working on other programming projects
Certificate in advanced programming
Certified in advanced programming
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Hard work pays off, dreams come true, bad times don’t last, but bad guys do.
Scott Hall
Timeline
Floor Technician
Nationwide Children’s
2022.04 - Current
Lobby Attendant
Renaissance downtown Columbus
2018.01 - Current
Customer Service/cashier
Speedway
2018.01 - 2018.04
Cart Attendant
Walmart
2010.01 - 2018.01
Master Of Science - Management Information Systems
University of Phoenix
Bachelor Of Science - Information Technology
University of Phoenix
Associate Of Arts And Sciences - Computer Science And Programming
University of Phoenix