Dedicated Alarm Technician with proven field service experience at Safe Haven Security, enhancing customer satisfaction through exceptional technical troubleshooting and low voltage wiring skills. Recognized for improving inventory management and delivering high-quality installations, ensuring compliance and accountability in all projects. Dependable team player committed to protecting customer interests.
Work independently as well as team efforts to make sure daily operations are successful.
Maintain inventory. Weekly counts
Customer satisfaction and company compliance is top priority.
Protect every home and customer equally with high moral standards.
Accountability for all work performed
Maintained cable Head End in 4 separate neighborhoods . Fixing, repairing and building cable network via Dish Network
Installing digital cable devices in every home in each neighborhood as well as servicing and customer education.
Trouble shooting, analyzing, and finding solutions to fix issues.
Always known for having the cleanest truck.
Award in 2022 3rd place nationwide/400 techs for IGR (in the ground rate) which means Jobs that were scheduled actually got installed. My average was 99.3% that year.
In 2023 I did not win an award but only had one installation cancel after arrival.