William Morales
Midwest City ,Ok
Summary
Resourceful Store Associate known for high productivity and efficient task completion. Specialize in inventory management, customer service, and sales floor operations. Excel in communication, teamwork, and adaptability to ensure positive shopping experiences and streamlined store functions.
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
7
7
years of professional experience
Work History
Sales Associate
E Express
06.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Remodeling Team
Walmart
01.2025 - 05.2025
- Led remodeling projects to enhance store aesthetics and functionality.
- Collaborated with teams to develop project timelines and budgets.
- Implemented safety protocols during construction and renovation tasks.
- Built custom shelving units utilizing power tools such as saws, drills and sanders.
- Performed demanding physical work over extended periods and modeled positive attitude.
Store Associate
7-11
10.2023 - 11.2024
- Maintained knowledge of sales and promotions, return policies and security practices.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Maintained attractive merchandise displays to maximize purchases.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Route Driver
Lowe’s
01.2023 - 10.2023
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Managed inventory on vehicle, ensuring all items are accounted for and secure during transit.
- Followed DOT regulations when driving commercial motor vehicles.
- Reviewed routes and expected delivery time frames to determine proper order of deliveries and anticipate potential delays.
Cable Technician
Cox communications
03.2022 - 12.2022
- Spliced and terminated coaxial and fiber optic cables according to industry standards.
- Provided customers with dedicated service and support during field visits to drive maximum efficiency.
- Demonstrated professionalism and excellent customer service throughout all customer interactions.
- Set up service for customers by installing, connecting, testing or adjusting equipment.
Mover
Jtr moving
05.2021 - 02.2022
- Adhered to all safety standards and protocols to prevent accidents and injuries.
- Braced, padded and supported items in packages to prevent shifting and damages.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Moved customer boxes to and from trucks, working quickly to maintain schedules.
Sortation Associate
Amazon
11.2020 - 03.2021
- Sorted and placed materials or items on racks, shelves, or bins for transport to recipient or destination.
- Sorted packages into delivery routes by factors such as size, weight and destination.
- Loaded and unloaded trucks with heavy lifting equipment as needed.
- Ensured all safety regulations were followed at all times while operating machinery.
Mover
Bigger better movers
03.2019 - 09.2020
- Adhered to all safety standards and protocols to prevent accidents and injuries.
- Braced, padded and supported items in packages to prevent shifting and damages.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Adhered to safety regulations while operating company vehicles; wearing proper safety gear when handling large pieces of furniture or equipment.
Education
High School Diploma -
U.S.Grant
Oklahoma, OK12-2019
Skills
- Sales promotions
- Visual merchandising
- Inventory management
- Customer service
- Safety compliance
- Team collaboration
- Problem solving
- Time management
- Effective communication
- Organizational skills
- Attention to detail
- Route planning
- Delivery coordination
- Equipment operation
- Store cleanliness maintenance
Timeline
Sales Associate
E Express
06.2025 - Current
Remodeling Team
Walmart
01.2025 - 05.2025
Store Associate
7-11
10.2023 - 11.2024
Route Driver
Lowe’s
01.2023 - 10.2023
Cable Technician
Cox communications
03.2022 - 12.2022
Mover
Jtr moving
05.2021 - 02.2022
Sortation Associate
Amazon
11.2020 - 03.2021
Mover
Bigger better movers
03.2019 - 09.2020
High School Diploma -
U.S.Grant