William Morris
Kennesaw,GA
Summary
Proven to enhance customer satisfaction through exceptional service at Executive Parking Service, I excel in customer communication and efficient work ethic. Demonstrated ability to maintain professionalism and patience, ensuring accurate transactions and vehicle care. Achieved a significant increase in repeat business by leveraging strong customer service skills and a detail-oriented approach.
Overview
6
6
years of professional experience
Work History
Valet
Executive Parking Service
2022.01 - Current
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
- Maneuvered vehicles into designated areas to maximize parking capacity.
- Provided punctual, polite valet services to uphold professional standards.
Dishwasher/Delivery Driver
Cracker Barrell Old Country Store
2021.04 - 2022.12
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Cashier
RaceTrac
2020.09 - 2022.10
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Cashier
Wendys Old Fashioned Hamburgers
2018.09 - 2019.04
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Marietta High School
Marietta, GA05.2020
Skills
- Customer service and support
- Customer Communication
- Efficient work ethic
- Patience and composure
Timeline
Valet
Executive Parking Service
2022.01 - Current
Dishwasher/Delivery Driver
Cracker Barrell Old Country Store
2021.04 - 2022.12
Cashier
RaceTrac
2020.09 - 2022.10
Cashier
Wendys Old Fashioned Hamburgers
2018.09 - 2019.04
High School Diploma -
Marietta High School
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