Summary
Overview
Work History
Education
Skills
Certification
Timeline
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William Murphy

Norwalk,CT

Summary

Upbeat, customer-focused Sales Associate with 9 years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Seafood Clerk

ShopRite
Norwalk, CT
03.2023 - Current
  • Greeted customers and answered their questions regarding seafood selection, prices, and availability.
  • Placed proper signage on products to display pricing, description, code dating and COOL information.
  • Cut, wrapped, weighed and tared seafood department products.
  • Cleaned and sanitized display cases daily to ensure customer safety.
  • Ensured that seafood products were labeled properly with expiration dates.
  • Worked safely and efficiently when handling seafood products.
  • Followed cleaning schedule for floors, walls and storage areas.
  • Maintained accurate records of inventory levels, sales transactions, and other data related to the seafood department.
  • Conducted periodic quality checks on all incoming shipments of seafood products.

Carpenter

Andron Construction
Goldens Bridge, NY
12.2018 - 08.2023
  • Used various carpenter's hand tools, portable power tools and standard measuring instruments.
  • Performed various carpentry duties, including both rough and finish carpentry.
  • Operated power tools safely when performing carpentry tasks such as drilling holes into lumber pieces.
  • Installed drywall sheets onto walls or ceilings using nails or screws.
  • Measured, cut and shaped wood materials to specifications using hand tools, such as saws and chisels.
  • Installed interior trim work such as baseboards and moldings around windows and doors.
  • Shaped or cut materials to proper measurements using hand tools, machines or power saws.
  • Repaired or replaced damaged or defective parts using power tools and equipment.
  • Promoted team safety by keeping work areas free of hazards.
  • Installed cabinets, base cabinets and crown molding.
  • Fitted door locksets, deadbolts and other hardware on doors according to manufacturer's instructions.
  • Prioritized work, keeping carpentry jobs on task and within budget.
  • Reviewed jobsite needs with foreman and coordinated construction.

Cashier

ShopRite
Norwalk, CT
11.2011 - 12.2018
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Followed company security procedures for handling large sums of money.
  • Helped with purchases and signed customers up for rewards program.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.

Education

Bachelor of Arts - Music Performance

Western Connecticut State University
Danbury, CT
05-2017

High School Diploma -

Brien Mcmahon High School
Norwalk, CT
06-2011

Skills

  • Cleaning Procedures
  • Workplace Safety
  • Waste Reduction
  • Weighing Product
  • Upselling
  • Replenishing Stock
  • Preparing Orders
  • Commercial Construction Experience
  • OSHA Regulations
  • General Laborer
  • Hand and Power Tools
  • Client Communication
  • Valid CT Driver's License
  • Scaffolding Setup
  • Finish Carpentry
  • Equipment Management
  • Proficient in MS Office
  • Worksite Safety
  • Lifts up to 70 Pounds
  • Drawer Balancing
  • ID Verification
  • POS Systems
  • Payment Processing
  • Customer Service
  • Cash Register Operation
  • Cleaning and Sanitizing
  • Credit and Cash Transactions
  • POS System Operations
  • Order Taking
  • Issue Resolution
  • Order Verification
  • Sales Expertise
  • Customer Relations
  • Money Handling
  • Complex Problem-Solving
  • Order Packaging
  • Liquor Regulations and Compliance
  • Ordering and Stocking

Certification

  • Osha 10 & 30
  • Ariel lift operator qualification
  • Fall Protection
  • Covid-19 Preparedness Qualification
  • AED & CPR
  • ICRA

Timeline

Seafood Clerk

ShopRite
03.2023 - Current

Carpenter

Andron Construction
12.2018 - 08.2023

Cashier

ShopRite
11.2011 - 12.2018

Bachelor of Arts - Music Performance

Western Connecticut State University

High School Diploma -

Brien Mcmahon High School

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