William Nahra
Solon,OH
Summary
Dynamic Sales Advisor with proven expertise in customer service and sales enhancement, notably at OfficeMax. Excelled in building rapport and leveraging sales experience to increase customer satisfaction and sales figures. Demonstrated spreadsheet management skills during a pivotal internship at University Hospital And Medical Center, showcasing the ability to apply industry knowledge effectively.
Overview
2
2
years of professional experience
Work History
Sales Advisor
OfficeMax
08.2022 - 08.2024
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Working with other advisors to complete task quickly and effectively
Intern
University Hospital And Medical Center
05.2023 - 06.2023
- Worked as a intern to the UH Radiology wing where I worked with client and doctors who requested to wanted to process X rays.
- Sorted and organized files, spreadsheets, and reports.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Worked there for 2 weeks for a senior project
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
Bachelor of Science - Computer Science
Kent State University
Kent, OH05.2027
High School Diploma -
Solon High School
Solon, OH05.2023
Skills
- Sales experience
- Customer service experience
- Brand Awareness
- Building rapport
- Spreadsheet management
- Sales background
- Customer Service
Timeline
Intern
University Hospital And Medical Center
05.2023 - 06.2023
Sales Advisor
OfficeMax
08.2022 - 08.2024
Bachelor of Science - Computer Science
Kent State University
High School Diploma -
Solon High School
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