William Northey
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. This willingness also includes being available on short notice as needed.
Thank you for your time and consideration. I am for the most part retired and concentrating on finishing my masters thesis. I have worked in the customer service industry most of my life and I am excellent and resolving any problem that may arise.
My greatest asset is I am dependable and willing to what is needed to complete tasks given to me
At my previous apartment complex I helped the office out by doing light reports and I was their pool monitor checking badges and keep the pool and pool area clean and enforcing the rules and policies as needed.
Again thank you for your time and consideration.
Overview
7
7
years of professional experience
Work History
Inventory Control Specialist
Wal Mart
05.2023 - Current
- Used equipment like forklifts and pallet jacks to move inventory.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
- Completed physical inventory counts each month.
- Audited and corrected discrepancies in inventory numbers.
- Completed stock inventories to identify and address issues negatively impacting controls.
- Optimized storage capacity utilization with strategic organization of products in the warehouse, allowing for easier accessibility and improved productivity.
Online Grocery
Walmart
07.2022 - 04.2023
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Contributed to a positive work environment through effective communication and teamwork among fellow associates.
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
Online Grocery Manager
Walmart
05.2017 - 10.2021
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Maintained up-to-date knowledge of industry trends, products, and innovations to better serve customers'' needs.
Education
Bachelor of Arts - History And Political Science
Oakland University
Rochester, MI12.2017
Associate of Arts - Liberal Arts And General Studies
Oakland Community College
Bloomfield Hills, MI05.2014
Skills
- Paperwork preparation
- Logistics Planning
- Records Management
- Discrepancy Resolution
- Stock Rotation
- Report Preparation
- Audit processes
- Data Recording
- Time Management
- Data Documentation
- Customer Service and problem resoltuion
Timeline
Inventory Control Specialist
Wal Mart
05.2023 - Current
Online Grocery
Walmart
07.2022 - 04.2023
Online Grocery Manager
Walmart
05.2017 - 10.2021
Bachelor of Arts - History And Political Science
Oakland University
Associate of Arts - Liberal Arts And General Studies
Oakland Community College
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