William Null
Las Vegas,NV
Summary
Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
2
2
years of professional experience
Work History
Licensed Massage Therapist
Xspresspa
01.2023 - 07.2023
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Maintained clean and professional massage therapy environment with stringent adherence to sanitization protocols.
- Communicated with clients to discuss medical history, lifestyle and massage treatment goals.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Cashier
Regal Cinemas
05.2021 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Massage Therapist License - Massage Therapy
North West Career College
Las Vegas, NV10.2022
Skills
- Upselling Techniques
- Answering Customer Questions
- Time Management
- Sales and Promotions
- High-Volume Environments
- Stocking and Replenishing
Timeline
Licensed Massage Therapist
Xspresspa
01.2023 - 07.2023
Cashier
Regal Cinemas
05.2021 - 03.2022
Massage Therapist License - Massage Therapy
North West Career College
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