i have extrionary people skills when a customer needed help to g i told him about the situationet off the top bin i got the ladder also got the product off the top binalso i had irrate home got upset with me i was on his property was going to read his meter i ask him could i take a picture of it he said yes leave after you do also i called my supervisor about it i told him about the situation he said good thinking he told me put it in as a irrate home owner as for a security officer at weiser security i am professional at all times also greet the employees at formulated solutions in largo do incindents when needed ,and check ids of visitors when they come for a interview go on teams to get autorization to leave them in on property ,and also for contractors ,and deliveries
William Ohara
Tampa
Summary
Dynamic and detail-oriented professional with a security guard license and proven problem-solving abilities. At Weiser Security Services Inc., I enhanced safety protocols and customer relations, ensuring a secure environment while effectively managing visitor access. Skilled in report writing and incident reporting, I consistently prioritized safety and service excellence.
Overview
15
15
years of professional experience
Work History
Security Officer
Weiser Security Services Inc.
12.2020 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate
- Completed full building and grounds patrols to spot and investigate
Meter Reader
Olameter
01.2019 - 12.2020
- Supported efficient route planning with thorough documentation of meter locations and access points.
- Maintained professional relationships with clients while performing on-site visits, fostering a positive company image.
- Collaborated with team members to troubleshoot complex issues related to meters and data discrepancies.
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
- Attended safety meetings and took part in safety awareness trainings and programs.
- Performed regular maintenance checks on meters, ensuring accurate readings and early identification of potential issues.
- Enhanced overall efficiency by utilizing handheld devices for quick data entry during site visits.
- Upheld strict confidentiality standards when dealing with sensitive customer information such as addresses and account details.
Cashier
Lowes Home Improvment
12.2009 - 12.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Dunmore High School
Dunmore, PA06-1990
Skills
- Report writing
- Incident reporting
- Security guard license
problem solver
Interests
Timeline
Security Officer
Weiser Security Services Inc.
12.2020 - Current
Meter Reader
Olameter
01.2019 - 12.2020
Cashier
Lowes Home Improvment
12.2009 - 12.2020
High School Diploma -
Dunmore High School
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