William Oliver
Entrepreneur
Stevensville,MD
Summary
Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Server/Head Food Runner
Kent Island Yacht Club
2023.05 - 2024.02
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Floor Associate/Cashier
The Grooming Place Pet Shop
2021.09 - 2022.04
- Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
- Collaborated with fellow associates to achieve daily sales goals, contributing to the store''s overall success.
- Offered valuable feedback during staff training sessions based on personal experience working with customers.
- Enhanced operational efficiency by organizing shelves, racks, and other display areas for easy access and navigation by customers.
- Contributed to visual merchandising efforts by creating eye-catching displays that attracted customers and promoted sales growth.
Education
High School Diploma -
Kent Island High School
Stevensville, MD 2001.05 -
Skills
- Suggestive Selling
undefinedTimeline
Server/Head Food Runner
Kent Island Yacht Club
2023.05 - 2024.02
Floor Associate/Cashier
The Grooming Place Pet Shop
2021.09 - 2022.04
High School Diploma -
Kent Island High School
2001.05 -
Similar Profiles
Santos MancillasSantos Mancillas
Bartender/ Bar Manager at Rattlesnake Island Yacht Club, Rattlesnake IslandBartender/ Bar Manager at Rattlesnake Island Yacht Club, Rattlesnake Island
Mallory FairbanksMallory Fairbanks
Restaurant Staff- Busser at Island Bay Yacht ClubRestaurant Staff- Busser at Island Bay Yacht Club
Carol ComeauxCarol Comeaux
Communications Director at Marco Island Yacht ClubCommunications Director at Marco Island Yacht Club