- Outdoor Recreation
- Enjoy hobbies that combine physical activity with outdoor exploration
William Oster
Lake Stevens,WA
Summary
Proven track record of enhancing customer satisfaction, demonstrated as a Delivery Driver at Delivery Drivers Inc., where I ensured timely and accurate package deliveries. Leveraged strong time management and navigational skills to maintain high service quality. As an owner-operator, I boosted brand awareness through effective marketing, showcasing my leadership and customer service prowess.
Dependable [Desired Position] with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Delivery Driver
Delivery Drivers Inc.
03.2019 - Current
- Sustained an enthusiastic attitude within a demanding customer environment.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Uber Partner
Uber And Lyft
10.2015 - 05.2019
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
- Maintained a high driver rating through excellent communication and navigational skills.
- Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
Owner Operator/Sole Proprietor
Perfect Detail
03.2004 - 12.2018
- Managed day-to-day business operations.
- Secured repeat business through established connections.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Education
GED -
Edmonds Community College
Lynnwood, WA06-1998
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
Certification
ABC BARTENDING SCHOOLS
Certificate of Bartending
After completing the course i and read a recipe and build, shake and stir accordingly to the house rules.
Mandatory Alcohol State Test (M.A.S.T.) class 12 & 13
I have been trained in intoxication limits, signs, and alcohol effects on the body. Including Blood alcohol concentrate. (B.A.C.) I am educated in the Washington State laws in serving alcohol and my responsibility when serving the public.
Interests
Timeline
Delivery Driver
Delivery Drivers Inc.
03.2019 - Current
Uber Partner
Uber And Lyft
10.2015 - 05.2019
Owner Operator/Sole Proprietor
Perfect Detail
03.2004 - 12.2018
ABC BARTENDING SCHOOLS
Certificate of Bartending
After completing the course i and read a recipe and build, shake and stir accordingly to the house rules.
Mandatory Alcohol State Test (M.A.S.T.) class 12 & 13
I have been trained in intoxication limits, signs, and alcohol effects on the body. Including Blood alcohol concentrate. (B.A.C.) I am educated in the Washington State laws in serving alcohol and my responsibility when serving the public.
GED -
Edmonds Community College
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