Summary
Overview
Work History
Education
Skills
Timeline
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William Pappas

Abingdon,MD

Summary

Dynamic professional with experience at Amazon, demonstrating reliability and efficiency in a fast-paced environment. Strong attention to detail and ability to manage multiple priorities effectively. Proficient in Microsoft Excel for data analysis. Effective communicator with a customer-focused approach, capable of identifying needs and supporting positive service outcomes.

Overview

4
4
years of professional experience

Work History

MTN6 Associate

Amazon.com Fulfillment Center
Sparrows Point, MD
02.2026 - Current
  • Moved pallets and packing material to designated vacant storage areas for operational safety.
  • Completed required safety trainings and adhered to all company policies for optimal workplace safety.
  • Contributed to customer satisfaction by ensuring timely processing of urgent shipments.
  • Managed time effectively to prioritize tasks, maintain consistent productivity levels, and meet performance metrics.

DMD2 Learning Ambassador

Amazon.com Fulfillment Center
Edgewood, MD
06.2022 - 01.2025
  • Analyzed training program effectiveness, making data-driven adjustments for continuous improvement.
  • Facilitated mentorship programs, pairing seasoned professionals with newcomers for enhanced learning opportunities.
  • Implemented innovative teaching methods, resulting in increased student comprehension and retention.
  • Conducted needs assessments to tailor training programs that address specific skills gaps.

Education

Bachelor of Science - Mathematics

Towson University
Baltimore, MD
05-2026

BBA - Actuarial Science

Temple University
Philadelphia, PA

Associate of Science - Mathematics

Harford Community College
Bel Air, MD

Skills

  • Complex problem-solving and analytical thinking
  • Task prioritization and time management
  • Clear communication and persuasive reasoning
  • Active listening and interpersonal skills
  • Adaptability and ability to learn quickly
  • Team collaboration and reliability
  • Attention to detail and organization
  • Customer-focused mindset and relationship building
  • Microsoft Excel for data analysis and visualization

Timeline

MTN6 Associate

Amazon.com Fulfillment Center
02.2026 - Current

DMD2 Learning Ambassador

Amazon.com Fulfillment Center
06.2022 - 01.2025

Bachelor of Science - Mathematics

Towson University

BBA - Actuarial Science

Temple University

Associate of Science - Mathematics

Harford Community College