William Peterson Jr.
Midland Park
Summary
Dynamic Service Technician with extensive experience in fire safety and protection, skilled in installation and repair of fire safety equipment. Proven track record in enhancing customer satisfaction through meticulous inspections and effective troubleshooting. Certified in fire safety protocols, demonstrating strong attention to detail and exceptional customer service skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Service Technician
Chase Fire Products
Long Island City, NY
03.2025 - Current
- Inspected fire extinguishers to ensure compliance with safety regulations and operational standards.
- Conducted routine maintenance and repairs on various types of fire extinguishers.
- Documented service records accurately for all inspections and maintenance performed.
- Responded promptly to customer inquiries regarding fire safety equipment services.
- Learned industry best practices for fire extinguisher maintenance and safety protocols.
- Maintained inventory of tools and parts necessary for servicing fire equipment efficiently.
- Improved workplace safety by conducting thorough fire extinguisher inspections and maintenance.
- Performed monthly checks on fire extinguishers and swapped them out when needed for test.
Volunteer Firefighter
Midland Park Fire Department
Midland Park, NJ
11.2023 - Current
- Coordinated response efforts with local agencies to optimize incident management procedures.
- Developed and implemented safety protocols, reducing risks during emergency operations.
- Mentored junior firefighters, promoting skill development and adherence to best practices.
- Evaluated fire response activities, identifying areas for improvement and implementing corrective actions.
- Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
- Strengthened firefighter skills through ongoing professional development opportunities such as attending workshops or conferences related to the field.
- Upheld high levels of readiness while on call, ensuring timely response to any potential emergencies.
Service Technician
Associated Fire Protection
Paterson, NJ
05.2021 - 03.2025
- Conducted inspections of fire suppression systems to ensure compliance with safety regulations.
- Documented service activities accurately in reports to maintain comprehensive records of interventions.
- Developed familiarity with fire safety standards and protocols, ensuring adherence during service tasks.
- Engaged in continuous learning opportunities to enhance technical skills related to fire protection systems.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Volunteer Firefighter
Garfield Fire Company #4
Garfield, NJ
05.2007 - 10.2023
- Responded to emergency calls and provided immediate assistance during fire incidents.
- Operated firefighting equipment and tools, ensuring readiness for rapid deployment.
- Conducted fire safety inspections and educated community members on prevention strategies.
- Led training sessions for new recruits, fostering teamwork and enhancing operational efficiency.
- Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
- Assisted in reducing property damage during fires with strategic placement of ladders, hoses, and other firefighting equipment.
- Minimized risk of accidents on scene by following established protocols regarding traffic control management.
Service Technician
Northeast Fire and Safety
Northvale, NJ
06.2016 - 05.2021
- Utilized specialized tools and diagnostic equipment to assess system performance and functionality.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
Education
Firefighter 1 Certifications - Firefighting
Bergen County Fire Academy
Mahwah, NJ10-2007
High School Diploma -
Bergen County Technical High School
Paramus, NJ06-2007
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- Flexible and adaptable
- Power tool proficiency
- Repair techniques
- Documentation and reporting
- Diagnostic testing
- Professional and courteous
- Heavy lifting
- Service reports
- Quality assurance
- Hand tool expertise
- System installation
- Equipment inspection
- Customer relationship management
- Knowledge of electrical work
- Fire suppression
- Vehicle extrication
- Hazardous materials handling
- Burning building entry tactics
- Public education
- Water rescue
- Fire suppression tools operations
- Fire suppression techniques
- Personal protective equipment
- Fire safety
Certification
Firefighter 1 Certification
Hazmat Operations/Awareness Certification
IMS I-100
ICS I-200
ICS I-300
ICS I-700
Incident Management Level 1
Fire Extinguisher Training
Bloodborne Pathogens Training
Timeline
Service Technician
Chase Fire Products
03.2025 - Current
Volunteer Firefighter
Midland Park Fire Department
11.2023 - Current
Service Technician
Associated Fire Protection
05.2021 - 03.2025
Service Technician
Northeast Fire and Safety
06.2016 - 05.2021
Volunteer Firefighter
Garfield Fire Company #4
05.2007 - 10.2023
Firefighter 1 Certifications - Firefighting
Bergen County Fire Academy
High School Diploma -
Bergen County Technical High School