Summary
Overview
Work History
Education
Skills
Work Availability
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William  Phelps

William Phelps

Auburn,Washington

Summary

I am a servant leader who is passionate about getting the job done while helping others realize their true potential. I effectively train and work with diverse groups of individuals. I am agile in fast-paced, high-stress, and diverse environments requiring flexibility and quick adaptation to changing priorities. I am an experienced integrator and effective partner who leads across businesses, organizations, and cross-functional environments. I have over 23 years’ experience in organizational & transformational leadership in the United States Air Force and Boeing.

Overview

23
23
years of professional experience

Work History

Senior Staff Analyst

The Boeing Company
01.2022 - Current
  • Leads the development, planning and execution of employee-related activities and initiatives
  • Partners with organization leaders on long-range strategies, organizational goals, objectives and initiatives
  • Communications expert! Develops executive level briefings, solicits & organizes presenters, and facilitates large meetings
  • Plans and publishes content for monthly executive level reporting
  • Partners with Senior organizational leaders on long range staffing/skill forecasts
  • Leads the development and implementation of sitewide initiatives/programs
  • Coordinates initiatives and projects to facilitate development of plans and processes to achieve business goals and objectives.

Quality Systems Specialist

The Boeing Company
01.2021 - 01.2022
  • Conducted quality source selection and process reviews of suppliers' ability to meet program quality requirements, supported business decisions, and developed a coordinated response for management review and approval
  • Reviewed/Certified/Processed 250 Aircraft on Ground Airworthiness Certificate requests
  • Reduced aircraft downtime/enabled aircraft return to service & reduced production impact
  • Landing Gear Processing Manager; hand wrote 430 Airworthiness Release Certificates and processed 7 landing gear sets ahead of schedule, ensuring $62 million in purchases from multiple customers.

Senior Leader/Manager (Chief of Staff)

01.2019 - 01.2021
  • Managed, developed, & motivated 59 employee’s geographically spread across the Continental USA
  • Managed an operational budget of $23 million
  • Director’s go to person for employee matters
  • Managed/provided leadership to various functional organizations to include: staffing, legal, safety, resource management, public relations, and human resources
  • Implemented special project development, built strategic messaging tools to enable executive leadership decision making
  • Ensured seamless continuity of operations, processes and procedures for a 1,500-person organization located at 20 global locations
  • Led the agency team in preserving continuity of operations and mitigated any impacts to mission accomplishment during COVID-19.

Active-Duty United States Air Force
01.2001 - 01.2021

First Line Operations Manager

01.2018 - 01.2019
  • Managed training operations for 415 employees, coordinated airfield and aircraft support for 18 geographically separated organizations to provide upgrade training for 27 job codes
  • Managed US Vice President foreign country movement support operation, led 20-member team, liaised with host country for ground support operations, security protection, and cargo movement securing successful diplomatic visit
  • Orchestrated eight training exercises, managed flying schedules for 44 aircraft, ensured 130 aircrew employees received upgrade certifications, and saved the organization $450,000 annually.

Human Resources Manager

01.2017 - 01.2018
  • Advised Director on organizational standards for employees as human resources leader, monitored welfare and training of 170 employees across 27 job codes
  • Trained senior and mid-level supervisors on policies, conduct and standards
  • Maintained a pulse on all leadership and employee relation issues; served as main focal point for employee relations
  • Drove design strategies for workforce planning and retention; completed staffing and data analysis to determine manpower needs for the organization
  • Actively engaged in continuous process improvement for the organization
  • Directed assignments to encourage employee development and cross-functional growth to meet organizational needs and assisted them in pursuing personal professional development.

Flight line Aircraft Operations Manager

01.2016 - 01.2017
  • Led maintenance organization including thirteen aircraft valued at $648 million, produced 9,000 repairs, 1, 900 aircraft maintenance actions supporting 41 worldwide contingency operations
  • Performed in-depth root cause analysis of 99 quality assurance inspection failures, driving the implementation of 20 process improvements.

Aircraft Operations Manager

01.2013 - 01.2016
  • Directed overall maintenance operations of 230 employees and nine special operations forces aircraft valued at $648 million supporting covert operations missions worldwide
  • Prepared five special operations aircraft to support US embassy evacuation tasking, ensuring 156 US Embassy diplomatic personnel's safe evacuation.

Education

Master of Science - Management & Leadership

Embry Riddle Aeronautical University

BS - Aeronautics

Embry Riddle Aeronautical University

AS - Aviation Maintenance Technology

Community College of the Air Force

Skills

  • Business Analysis
  • Talent Management
  • Business Acumen
  • Strategic Planning
  • Strategic Decision Making
  • Team/Consensus Building
  • Project Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Senior Staff Analyst

The Boeing Company
01.2022 - Current

Quality Systems Specialist

The Boeing Company
01.2021 - 01.2022

Senior Leader/Manager (Chief of Staff)

01.2019 - 01.2021

First Line Operations Manager

01.2018 - 01.2019

Human Resources Manager

01.2017 - 01.2018

Flight line Aircraft Operations Manager

01.2016 - 01.2017

Aircraft Operations Manager

01.2013 - 01.2016

Active-Duty United States Air Force
01.2001 - 01.2021

Master of Science - Management & Leadership

Embry Riddle Aeronautical University

BS - Aeronautics

Embry Riddle Aeronautical University

AS - Aviation Maintenance Technology

Community College of the Air Force
William Phelps