JoAnn Gibbs
Ridgeville,SC
Summary
Adept at complex problem-solving and business process improvement, I significantly enhanced Boeing's operational efficiency by developing advanced data management systems and fostering excellent communication across departments. My expertise in Microsoft software and project management, coupled with a track record of boosting productivity without additional hiring costs, underscores my capability to drive strategic planning and decision-making.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Staff Analyst
Boeing
South Carolina
03.2023 - 01.2025
- Company Overview: Environmental Health & Safety - Senior Staff Analyst
- Identified opportunities for consolidated reporting of information from disparate systems to create core business metrics
- Created reporting formats, templates, and developing interactive software tools for company use
- Developed customized reports, summarizing and presenting data in visually appealing format
- Enhanced communication between departments through the development of comprehensive reports and presentations
- Created dashboards to monitor and track key performance indicators
- Completed multi-faceted projects involving various organizational levels and outside vendors
- Managed complex projects from inception to completion, effectively balancing resource allocation, stakeholder expectations, and deadline constraints
- Enabled informed decision-making by providing timely and accurate data analysis to senior executives
- Increased productivity with the implementation of data-driven performance metrics and regular progress reviews
- Oversaw the development and implementation of new data visualization tools, resulting in improved information accessibility for all team members
- Streamlined workflow processes to maximize staff utilization, leading to increased output without additional hiring costs
- Leveraged advanced analytical techniques to uncover hidden trends within large datasets, informing key business decisions for increased profitability
- Served as a subject matter expert within the organization on various topics related to analytics methodologies, tools, and best practices
- Analyzed data to identify root causes of problems and recommend corrective actions
- Collaborated with stakeholders to identify business needs and data sources
- Utilized data visualization techniques to present and explain complex data sets
- Generated standard and custom reports to provide insights into business performance
- Identified patterns and trends in large data sets and provided actionable insights
- Generated ad-hoc reports to evaluate specific business requirements
- Developed complex dashboard and reporting tools to track business performance metrics
- Deployed predictive analytics models to forecast future trends
- Environmental Health & Safety - Senior Staff Analyst
Staff Analyst
Boeing
Ladson, SC
05.2021 - 03.2023
- Company Overview: Quality - Staff Analyst
- Responsibilities include reporting to several levels within the Quality organization
- Collaborated with peers to create standardized reporting and to come to common understanding of reporting metrics
- Supported 18+ departmental managers in their efforts to consistently meet or exceed performance targets through regular progress monitoring and guidance
- Identified areas of improvement within the organization, leading to optimized business operations and increased productivity
- Assisted in developing operational policies that aligned with company goals, supporting long-term success
- Developed data-driven recommendations for management, resulting in informed decision-making and strategic planning
- Collaborated with cross-functional teams to maximize resource utilization while minimizing costs associated with project completion
- Addressed potential risks proactively through comprehensive risk assessments, mitigating negative impacts on company performance when possible
- Managed multiple projects simultaneously while maintaining strict deadlines and achieving desired outcomes
- Provided insightful analyses on various aspects of the business, enabling management to make more informed decisions based on data-driven evidence
- Maintained strict adherence to regulatory compliance standards, ensuring that all staff members remained aware of and compliant with relevant laws and regulations
- Optimized customer experience by delivering superior services and effectively troubleshooting issues
- Evaluated customer needs and feedback to drive product and service improvements
- Gathered, organized and input information into digital database
- Maintained database systems to track and analyze operational data
- Generated reports detailing findings and recommendations
- Conducted regular reviews of operations and identified areas for improvement
- Helped meet changing demands by recommending improvements to business systems or procedures
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making
- Worked with Human Resources supporting surge hiring initiatives
- Improved processes and created templates for data downloads/manipulation, etc
- Quality - Staff Analyst
Staff Analyst
Boeing
Ladson, SC
07.2013 - 05.2021
- Company Overview: Interiors Responsibility Center - Staff Analyst
- Supported departmental managers in their efforts to consistently meet or exceed performance targets through regular progress monitoring and guidance
- Created line of sight format noted in audits as “Best Practice” and benchmarked for other Boeing organizations
- Identified opportunities for consolidated reporting of information from disparate systems to create core business metrics
- Created Line of Sight format noted in audits as “Best Practice” and benchmarked for other Boeing organizations
- Created reporting formats, templates, and developing interactive software tools for company use
- Planned and executed corporate meetings, lunches and special events for groups of 100+ employees
- Completed multi-faceted projects involving various organizational levels and outside vendors
- Coordinated COVID shutdown and return to operations activities as well as weather related activities
- Template used in other related business within Boeing
- Saved companies substantial sums of money by eliminating the need for ordering supplies not required
- Identified areas of improvement within the organization, leading to optimized business operations and increased productivity
- Assisted in developing operational policies that aligned with company goals, supporting long-term success
- Developed data-driven recommendations for management, resulting in informed decision-making and strategic planning
- Collaborated with cross-functional teams to maximize resource utilization while minimizing costs associated with project completion
- Enhanced collaboration between departments by initiating cross-functional team meetings and communication channels
- Addressed potential risks proactively through comprehensive risk assessments, mitigating negative impacts on company performance when possible
- Managed multiple projects simultaneously while maintaining strict deadlines and achieving desired outcomes
- Spearheaded initiatives aimed at reducing operating costs by identifying inefficiencies within current systems and processes, subsequently improving overall profitability margins
- Provided insightful analyses on various aspects of the business, enabling management to make more informed decisions based on data-driven evidence
- Improved staff efficiency by streamlining processes and implementing time-saving strategies
- Implemented process improvements that increased organizational efficiency without sacrificing quality or customer satisfaction levels
- Collected, arranged, and input information into database system
- Optimized customer experience by delivering superior services and effectively troubleshooting issues
- Gathered, organized and input information into digital database
- Evaluated customer needs and feedback to drive product and service improvements
- Conducted regular reviews of operations and identified areas for improvement
- Educated staff on organizational mission and goals to help employees achieve success
- Created onboarding documentation for First Line Managers after elimination of training
- Helped meet changing demands by recommending improvements to business systems or procedures
- Created and managed project plans, timelines and budgets
- Interiors Responsibility Center - Staff Analyst
Logistics PC Clerk
Honeywell
Goose Creek, SC
01.2011 - 01.2012
- Company Overview: Naval Weapon Station Goose Creek SC - Logistics PC Clerk
- MRAP Mission Planning & Execution
- Created log sheet for easy tracking of shipments
- Naval Weapon Station Goose Creek SC - Logistics PC Clerk
Administrative Assistant
Force Protection
Ladson, SC
01.2008 - 01.2011
- Company Overview: Ladson, SC - Administrative Assistant
- Provide support to Project Management Group, Systems Engineering Group and Engineering departments
- Saved organization over $300K by tracking down parts in house
- Created systems for project management to organize and track projects
- Assisted in analyzing potential systems for payroll
- Ladson, SC - Administrative Assistant
Education
Some College (No Degree) - Paralegal Certification
American Paralegal Institute
Columbus, Ohio05.1991
Business Management -
Indiana Institute of Technology
Fort Wayne, IndianaHuman Resources -
Franklin University
Columbus, OhioComputer Science -
North Central Technical College
Mansfield, OhioEmergency Medicine -
Hocking Technical College
Nelsonville, OhioSkills
- Senior/Executive support
- Complex Problem-solving
- Business process improvement
- Decision-making
- Scenario/Strategic Planning
- Data and Analytical Skills
- KPI tracking
- Data Management
- Excellent communication
- Scenario planning
- Workforce planning
- Microsoft software
- Project Management
- Travel booking
- Heavy scheduling
Certification
- Excel Expert Certification – Microsoft Office Specialist, Expert (Office 365 and Office 2019)
- Microsoft Office Specialist (MOS) Certification
Timeline
Senior Staff Analyst
Boeing
03.2023 - 01.2025
Staff Analyst
Boeing
05.2021 - 03.2023
Staff Analyst
Boeing
07.2013 - 05.2021
Logistics PC Clerk
Honeywell
01.2011 - 01.2012
Administrative Assistant
Force Protection
01.2008 - 01.2011
Some College (No Degree) - Paralegal Certification
American Paralegal Institute
Business Management -
Indiana Institute of Technology
Human Resources -
Franklin University
Computer Science -
North Central Technical College
Emergency Medicine -
Hocking Technical College