William Potter III
Venus,Texas
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Recruiting Specialist
Citibank
07.2021 - Current
- Generate internal, international, and external employment agreement letters
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Operated and maintained applicant tracking and candidate management systems for over 1,000 new hires.
- Ensure 100% compliance with all applicable regulatory requirements and guidelines, including immigration and work authorization
- Process I-9 verifications for all new hires globally.
HR Recruiting Assistant
Northrup Grumman
07.2019 - 07.2021
- Schedule and organize interviews with potential candidates.
- Works as the direct liaison between recruiters & potential candidates.
- Process offer letters requested by corporate recruiters.
- Establish regular communication with the new employee.
- Operated and maintained applicant tracking and candidate management systems.
- Prepare documents & screen tests for potential candidates
- Connect the new employee with key information, resources, and people within the organization.
- Support the relocation efforts of corporate employees.
HR Shared Services Analyst
CBRE
10.2018 - 07.2019
- Explained human resources policies, procedures, laws, and standards to new and existing employees.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Maintained employee records, administering benefits & payroll for over 90,000 employees.
- Partnered with Data Services team to standardize, streamline and globalize HR business processes.
- Built and developed HR knowledge base to help employees answer questions via self-service.
Human Resources Services Representative
Altice USA
03.2017 - 10.2018
- Developed employee training programs to improve productivity and performance.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Verified and investigated unemployment claims & data.
Education
Information Technology
Southern Methodist University
Dallas, TX03.2021
Bachelor of Arts - Business Management, Business Administration
University of Texas At Tyler
Tyler, TX06.2015
Associate of Applied Science - Business Administration
Kilgore College
Kilgore, TX05.2012
Skills
- Confidential Records Management
- Industry-Specific HR Regulations
- Business Analysis
- Policy and Procedure Writing
- Human Resources Management Systems
- Software Development
- Cybersecurity
- Network Development
- Network Security
- Team Player
- Analytical and Critical Thinking
Certification
- CompTIA Security+ Certification: July- 2023
Timeline
Senior Recruiting Specialist
Citibank
07.2021 - Current
HR Recruiting Assistant
Northrup Grumman
07.2019 - 07.2021
HR Shared Services Analyst
CBRE
10.2018 - 07.2019
Human Resources Services Representative
Altice USA
03.2017 - 10.2018
Information Technology
Southern Methodist University
Bachelor of Arts - Business Management, Business Administration
University of Texas At Tyler
Associate of Applied Science - Business Administration
Kilgore College
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