Professional with strong background in security management, adept at risk assessment, incident response, and crisis management. Known for fostering team collaboration to achieve security goals and adapt to changing environments. Skilled in surveillance systems, access control, and emergency preparedness. Dependable and results-driven, ready to ensure secure and safe environment.
Overview
6
6
years of professional experience
Work History
Lead Security Officer
Fairmont Scottsdale Princess
11.2017 - 01.2018
To ensure the safety of guest, while they are at the resort.
To administer First Aid to guest and colleagues in the result of an injury.
To inspect the resort and report any safety violations to the proper department to get it resolved.
To inventory lost and found items and speak with guest to get them returned or investigate to find items.
Conduct searches of guest rooms to find missing items.
Maintenance private safes in guest rooms.
Maintenance of the lock mechanisms on the guest rooms.
Dispatcher for the Security Department.
Keep the confidentiality of resort, guests and staff information.
Conduct investigations of incidents that occur at the resort and report them inside the electronic reporting software (OMNIGO).
Operate a CCTV System and use it to investigate incidents at the resort.
Train new hires in the tasks and procedures of the security department.
Attend morning operation meetings to update other department managers of incident reports and any other important information they should be updated on.
Ensure Security Officers on my shift are completing the tasks that are requested of us on our daily checklist.
Security Guard
Zipps Sports Grill
08.2017 - 01.2018
To assist management in the removal of intoxicated or unruly patrons.
To assist colleagues with the storage and management of alcohol.
To ensure a safe family environment for all of the customers.
Security Guard
The Mint Ultra Lounge
05.2015 - 08.2017
Ensure the safety of all patrons and staff in the nightclub.
Serve guests at my given section and ensure that their requests were met.
Remove any unruly and intoxicated guests that were inside the club.
Assist any guests of the club with the request they needed.
Night Manager
La Canasta Capitolo
02.2014 - 08.2015
Handle walk-in customers when they place their orders
Handle the drive thru when customers placing their orders.
Run the cash register.
Manage night crew of 5 employees.
Close out ash drawer and prepared the deposit for delivery to the bank the following day.
Closed the building, making sure all employees have left and lock and secured the premises and sealed safe and doors before leaving.
Security Guard
Smashboxx Nightclub
Scottsdale, AZ
11.2013 - 05.2014
Assistance to any of the individuals who request assistance inside the club.
Help to remove any inhabitants of the nightclub who are heavily intoxicated and being unruly.
Assistance to co-workers when they requested it.
Help with the trash removal at the end of the night.
Help remove patrons of the club for closing.
Lot Attendant
Truckmasters
08.2013 - 02.2014
Clean the bathrooms and empty the trash around the office.
Make sure the requests and demands of management were met.
Maintain upkeep of the office.
Operation of vehicles to ensure that the car lot was presentable and stocked.
Cleaning of the car lot so that it was clean and presentable to customers
Transportation of vehicles to and from each location at the request of customers.
Lot Attendant
EZ Own Auto Source
08.2011 - 08.2013
Washing and detailing of all vehicles that were inventoried in our car lot.
Power washing the front walkway to ensure that it was clean and appealing to customers.
Removal of trash from the office.
Assisting and completing the repossession of the Company vehicles from customers who could no complete payment.
Completing inspections of new inventory vehicles.
Maintenance of fuel and battery power of the vehicles inside the car lot.
Completing the emissions testing of vehicles that needed them in our car lot.
Transportation of vehicles to and from all locations.
Education
Bachelors Degree - Criminal Justice
Arizona State University
08-2017
Skills
Management skills
Customer Service skills
Microsoft Office, Excel and Power Point
A team player
CPR and AED Certified
Able to multitasks well
Surveillance techniques
Threat assessment
Reporting skills
Suspicious activity reporting
Transaction monitoring
Ethics and integrity
Timeline
Lead Security Officer
Fairmont Scottsdale Princess
11.2017 - 01.2018
Security Guard
Zipps Sports Grill
08.2017 - 01.2018
Security Guard
The Mint Ultra Lounge
05.2015 - 08.2017
Night Manager
La Canasta Capitolo
02.2014 - 08.2015
Security Guard
Smashboxx Nightclub
11.2013 - 05.2014
Lot Attendant
Truckmasters
08.2013 - 02.2014
Lot Attendant
EZ Own Auto Source
08.2011 - 08.2013
Bachelors Degree - Criminal Justice
Arizona State University
Other Skills
Assisted with the transporting of high valued individuals and maintain the confidentiality of their whereabouts at a given locations.