William Presto
Cairnbrook,Pennsylvania
Summary
Dedicated Security Officer with a proven track record at Bedford County Courthouse, skilled in incident reporting and emergency response. Enhanced safety protocols and reduced unauthorized access through vigilant patrol operations and effective conflict resolution. Committed to fostering a secure environment while delivering exceptional customer service and maintaining detailed documentation.
Qualifications: Act 49, Act 235, Carry Permit, baton classification, mace
Overview
9
9
years of professional experience
Work History
Security Officer
Bedford County Courthouse
05.2023 - 03.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Operated Metal Detector Machine at entrance.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Security Officer
LTC Coal Cleaning Plant
05.2018 - 10.2024
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
Security Officer
Disability Court Building
03.2016 - 01.2020
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Education
High School Diploma -
Penns Manor
Clymer, PA06-1972
Skills
- Report writing
- Incident reporting
- Security guard license
- Detail-oriented
- Emergency response
- Access control
- Patrol operations
- Conflict de-escalation
- Conflict resolution techniques
- Threat assessment
- Document management
- Stationary surveillance
Timeline
Security Officer
Bedford County Courthouse
05.2023 - 03.2025
Security Officer
LTC Coal Cleaning Plant
05.2018 - 10.2024
Security Officer
Disability Court Building
03.2016 - 01.2020
High School Diploma -
Penns Manor
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