William Price
Kathleen,GA
Summary
Industrial operations and technical service professional with 19 years of progressive experience in plate heat exchanger manufacturing, refurbishment, field service, production management and quality control. I've advanced from shop level leadership into Production management.. I have extensive experience supporting the Oil & Gas, Power, Chemical, Refinery, Paper/Pulp, and Food & Beverage industries.
I've operated in domestic, international, remote, and offshore environments... I have a proven background in team development, technical troubleshooting, quality assurance, safety compliance, customer relationships, and high- pressure industrial operations.
A Detail-oriented individual with exceptional communication and project management skills. I have a proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
20
20
years of professional experience
Work History
Industrial Field Service Advisor
Alfa Laval / WCR Heat Exchangers
Macon, GA
01.2007 - Current
- From 2023 to current: I oversaw the quality, interpretations of drawings, and schematics, verification of completed units against customer orders and specifications, team supervision, discrepancy identification and correction, and coordination of priority production and shipping requirements.
- From 2020-2023, I was a global service Adviser, I traveled for International assignments in West Africa and Europe, remote/offshore energy facilities, elevated-security operating environments, international field-service contracts, complex logistics, technical troubleshooting, training customer operations, and the ability to work safely and effectively under demanding and unpredictable conditions.
- From 2013-2020 I was the Production Manager of the Southeast Operations where I was the technician support across the Southeast and the WCR locations, quality control, field-service contracts, recruiting/interviewing/hiring, OSHA logs, permits, safety and compliance, I managed customer relationships, business-growth opportunities, and troubleshooting.
- 2013: I managed the highly skilled service technicians, shop operations, domestic and international field service work and customer contract execution.
- I relocated to Texas to open and operate a new service center, including interviewing, selecting, hiring, training and developing the workforce and establishing shop and field service operations. This demonstrates service center startup and greenfield operational experience within an established company.
- Foundation of my career: team leadership, development of technical expertise and hands on understanding of plate and frame heat exchange operations.
Education
High School Diploma -
HVAC-R - HVAC-R
Central Ga Tech
01-2006
High School Diploma -
Houston County High School
Warner Robins, GA01-2004
Skills
- Technical troubleshooting
- Dependable and responsible
- Self-disciplined
- Detail-oriented
- High-performance team member
- Flexible and adaptable
- Organization and time management
- Speaks with absolute clarity
- Comfortable in new, unpredictable, and fast-paced situations
- Decision-making
- Problem resolution
Timeline
Industrial Field Service Advisor
Alfa Laval / WCR Heat Exchangers
01.2007 - Current
High School Diploma -
HVAC-R - HVAC-R
Central Ga Tech
High School Diploma -
Houston County High School