Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Prue

Summary

Insightful Insurance Sales Agent bringing a year and a half of insurance product and policy management expertise to growing organization. Focused and analytical with passion for client satisfaction and team goal achievement. Accountable and excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.

Overview

15
15
years of professional experience

Work History

Licensed Sales Producer

Jon D. Gruenewald Allstate Agency
East Syracuse, NY
09.2020 - Current
  • Provided coverage option information to assist clients in protecting assets.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Promoted Allstate products and services using upselling and other sales strategies.
  • Exceeded corporate quotas for monthly policy sales.
  • Finalized sales and collected necessary deposits.
  • Calculated premiums and established payment methods for sales.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Collected premiums on or before effective date of coverage.
  • Remained impartial in order to advise clients based on circumstances.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Sales

Fuccillo Hyundai Of Syracuse
Syracuse, NY
10.2019 - 09.2020
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Achieved perfect attendance and on-time record.
  • Tracked stock using company inventory management software.

Sales Manager

Ashley Home Stores
Camillus, NY
12.2018 - 10.2019
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Supervised sales team of 15 people, stepping in to support employees and deliver smooth sales processes for clients.
  • Held weekly meetings with Regional Manager to identify techniques to overcome sales obstacles.
  • Resolved customer issues quickly and managed over 100's accounts to increase sales and meet quotas.
  • Monitored metrics and marketing investments to assess performance and implement continuous improvements.

Lead Home Furnishings Consultant

Raymour & Flanigan Furniture And Mattress Store
DeWitt, New York
07.2014 - 03.2018
  • Researched furniture materials and suggested pieces to clients based on budget and want.
  • Communicated with clients to find and design layout best suited for client needs and location.
  • Updated customers on scheduled deliveries of furniture to homes.
  • Followed up with clients after installation and delivery to gauge customer satisfaction.
  • Worked within budgetary constraints to advise quality and design of furniture in houses, apartments and mobile homes.
  • Displayed past designs and purchases to new clients to assist with creative process.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Home Furnishing Specialist

China Towne Furniture & Mattress
Solvay, New York
01.2013 - 07.2014
  • Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
  • Developed space planning concepts, color palette selections and textile presentations.
  • Designed floor plans, elevations, 3D perspective views and material boards for review and presentation.
  • Participated in furniture selection and documentation of specifications.
  • Consulted with clients to determine architectural preference to meet overall design goals.
  • Led interior design across conceptual, schematic, design development and construction document phases.
  • Carried out day-day-day duties accurately and efficiently.

Sales Consultant / Sales Manager / Manager

Raymour & Flanigan Furniture And Mattress Store
DeWitt, New York
07.2006 - 01.2013
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Developed and implemented comprehensive salesperson training program.
  • Organized promotional events and interacted with community to increase sales volume.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Education

Business Managment -

Hesser College
Manchester, NH
06.1998

Skills

  • Marketing Strategy Development
  • Insurance Program Analysis
  • Interpersonal Communication Skills
  • Customer Experience
  • Financial Needs Assessment
  • Insurance Customization
  • Policyholder Communication
  • Premium Calculations
  • Insurance Policy Sales
  • Underwriter Collaboration
  • Client Prospecting
  • Licensing Requirements

Timeline

Licensed Sales Producer

Jon D. Gruenewald Allstate Agency
09.2020 - Current

Sales

Fuccillo Hyundai Of Syracuse
10.2019 - 09.2020

Sales Manager

Ashley Home Stores
12.2018 - 10.2019

Lead Home Furnishings Consultant

Raymour & Flanigan Furniture And Mattress Store
07.2014 - 03.2018

Home Furnishing Specialist

China Towne Furniture & Mattress
01.2013 - 07.2014

Sales Consultant / Sales Manager / Manager

Raymour & Flanigan Furniture And Mattress Store
07.2006 - 01.2013

Business Managment -

Hesser College

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William Prue