Summary
Overview
Work History
Education
Skills
Certification
Community Involvement
References
Timeline
Generic

John Alfoldy

Rochester Hills,MI

Summary

Property and Casualty sales producer with 12+ years of experience in personal and commercial lines. Achieved significant sales growth while maintaining high customer retention rates. Assisted in developing agency procedures that enhanced performance and minimized E&O exposures. Committed to educating clients on coverage in order to create customized policies to fit their needs and build lasting client relationships.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Licensed Sales Producer

Legacy Partners Insurance Services
Harrison Township, MI
04.2016 - 05.2025
  • Advised customers on coverage options tailored to meet their individual needs.
  • Processed applications for new policies, endorsements, changes and cancellations.
  • Identified cross-selling opportunities across multiple business lines.
  • Established relationships with clients by providing prompt service, accurate information and follow-up support.
  • Assisted with creating and implementing agency procedures for the personal lines department.

Licensed Sales Producer

Allstate Insurance
Bloomfield Hills, MI
04.2013 - 03.2016
  • Sought out new clients and developed clientele by networking to find new customers.
  • Advised clients on available discounts or additional coverage options that could benefit them.
  • Conducted periodic reviews of existing accounts to ensure appropriate coverage levels are maintained.
  • Monitored payment plans set up with customers for premium payments.
  • Exceeded company sales goals for new policies.

Education

Bachelor of Science In Secondary Education - Social Studies

Rochester College
Rochester Hills
12.2012

High School Diploma -

Bethany Christian High School
05.2007

Skills

  • Customer service and retention
  • Client relationship management
  • Insurance product knowledge
  • Policy analysis and customization
  • Proficient with Eclipse and Applied Epic management systems
  • Effective communication and presentation
  • Interpersonal skills
  • Building rapport
  • Active listening
  • Negotiation and conflict resolution
  • Creative problem solving
  • Detail-oriented
  • Flexibility
  • Motivated

Certification

Property & Casualty Insurance License - 05/2012

Community Involvement

JV Girls Basketball Assistant Coach / Rochester High School - Rochester Hills, MI (11/2024 - Present)

  • Assisted with managing practice and individual player development.
  • Regularly talked with players to ensure they understand what their roles are and what they can do to get better.
  • Introduced new concepts and conducted different drills in practice

JV Boys Basketball Head Coach / Stoney Creek High School - Rochester Hills, MI (11/2018 - 11/2020)

  • Managed daily practice sessions to enhance team performance and individual skills.
  • Analyzed opponents' strengths and weaknesses to create effective game strategies.
  • Fostered a culture of sportsmanship, cooperation, and responsibility among athletes and coaching staff.

Freshmen Boys Basketball Head Coach / Stoney Creek High School - Rochester Hills, MI (10/2010 - 11/2018)

  • Assisted athletes in developing mental skills such as focus, concentration, motivation, discipline, & setting realistic goals.
  • Developed & implemented practice plans to help players learn the foundational skills of basketball.
  • Helped players & parents manage expectations in order to be as successful as possible.

References

References available upon request.

Timeline

Licensed Sales Producer

Legacy Partners Insurance Services
04.2016 - 05.2025

Licensed Sales Producer

Allstate Insurance
04.2013 - 03.2016

Bachelor of Science In Secondary Education - Social Studies

Rochester College

High School Diploma -

Bethany Christian High School

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