William Rathbone
Friendsville,TN
Summary
Detail-oriented security officer with expertise in CCTV surveillance and emergency response. Proven ability to implement security strategies and conduct thorough incident reporting to enhance safety protocols.
Overview
18
18
years of professional experience
Work History
Security Officer
Blount Memorial Hospital/Prisma Health
Maryville, TN
03.2020 - Current
- Monitored facility for security breaches and ensured compliance with safety protocols.
- Conducted regular patrols to maintain a safe environment for patients and staff.
- Responded to emergency situations, coordinating with law enforcement and emergency services.
- Trained new security personnel on procedures, protocols, and use of security equipment.
- Investigated incidents, documenting findings and preparing reports for management review.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Site Supervisor
Physicians Regional/Saint Mary's Hospital
Knoxville, TN
03.2015 - 12.2019
- Supervised security operations, ensuring compliance with hospital safety protocols and procedures.
- Led a team of security personnel, providing training and guidance to enhance performance and effectiveness.
- Developed and implemented security strategies to mitigate risks and protect hospital assets.
- Coordinated incident response efforts, collaborating with law enforcement and emergency services as needed.
- Monitored surveillance systems, analyzing footage to investigate incidents and maintain a secure environment.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Recorded incident reports with detailed accounts of occurrences.
- Removed unauthorized persons from facility grounds.
- Managed and trained a team of security personnel for optimal performance in maintaining site safety.
- Managed team schedules to provide effective security coverage for building needs.
- Ensured compliance with all relevant occupational health and safety regulations by regularly reviewing policies and procedures.
Security Site Supervisor
Parkwest Medical Center
Knoxville, TN
02.2012 - 03.2015
- Conducted regular site inspections to identify vulnerabilities and recommend improvements for safety measures.
- Established communication protocols among staff, enhancing collaboration during emergencies or critical situations.
- Evaluated security policies, recommending updates to align with best practices in healthcare security management.
- Maintained detailed logs of daily activities, providing accurate records for management review.
- Monitored alarm systems, responding promptly to alerts and coordinating appropriate action.
- Coordinated fire drills for staff members, enhancing their understanding of evacuation procedures during emergencies.
- Resolved conflicts among employees or visitors professionally, promoting a safe and harmonious environment.
- Wrote and submitted daily reports on security team operations.
- Enhanced site security by implementing surveillance systems and conducting regular patrols.
- Oversaw investigation into reported incidents, ensuring timely identification of cause and appropriate disciplinary action if needed.
- Provided guidance to security staff on appropriate courses of action for diverse situations.
- Conducted thorough risk assessments to identify vulnerabilities and implement necessary countermeasures.
- Collaborated with local law enforcement agencies to bolster site protection and share intelligence on potential threats.
Security Officer
Fort Sanders Regional Medical Center
Knoxville, TN
01.2009 - 02.2012
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
Education
No Degree - Electrical Engineering
Pellissippi State Technical Community College
Knoxville, TN08-1985
High School Diploma -
Maryville High School
Maryville, TN05-1985
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
- CCTV monitoring
- Emergency response
- Patrol operations
Timeline
Security Officer
Blount Memorial Hospital/Prisma Health
03.2020 - Current
Security Site Supervisor
Physicians Regional/Saint Mary's Hospital
03.2015 - 12.2019
Security Site Supervisor
Parkwest Medical Center
02.2012 - 03.2015
Security Officer
Fort Sanders Regional Medical Center
01.2009 - 02.2012
No Degree - Electrical Engineering
Pellissippi State Technical Community College
High School Diploma -
Maryville High School