William Reddish
Starke,FL
Summary
A reliable and motivated individual, eager to utilize my skills across diverse settings. Seeking opportunities to enhance my abilities while contributing to company growth.
Overview
3
3
years of professional experience
Work History
Car Rental Agent
Easirent Jacksonville
09.2024 - Current
- Greeted customers, answered their questions and provided information about car rental services.
- Processed customer reservations and payments.
- Explained the terms of rental agreements to customers.
- Maintained records of vehicle availability, condition, maintenance and repair history.
- Provided directions and assistance with loading luggage into cars.
- Assisted customers in selecting appropriate car models based on their needs.
- Monitored fleet inventory to ensure sufficient supply of cars available for rent.
- Adhered to company policies regarding cash handling procedures.
- Resolved customer complaints in a timely manner.
- Verified driver's license information and inspected rental documents for accuracy.
- Upsold additional services such as insurance coverage or fuel plans.
- Responded promptly to customer inquiries via phone or email.
Cleaning / Ramp Agent
United Airlines
11.2022 - 02.2024
- Lift baggage, boxes, or cargo weighing up to 70 lbs
- When loading/unloading aircraft, carts, and containers
- Loading/unloading may require lifting over 100 items for a single aircraft
- Push/pull loaded and empty carts and containers during loading/unloading operations
- Couple/uncouple carts and cargo container dollies
- Ascend/descend jet-way stairs while carrying baggage
- Complete safety checklists for motorized equipment
- Drive and operate motorized equipment
- Read and interpret aircraft load sheets, checked baggage tags, and cargo labels
- Count baggage/cargo being uploaded/unloaded during operations
- Use signaling devices to communicate with co-workers or flight crew
- Ensure compliance with United and Federal Aviation Administration (FAA) regulations and policies
- Helps prepare cabin for Customer boarding and departure, which can include cleaning of seats, seat pockets, floor, galleys and lavatories
- Cleaning and servicing of aircraft interiors, including cabin, cockpit, galleys and lavatories
- Checking, handling, assembling, removing, and installing passenger service cabin furnishings and supplies according to list specifications
- Assist Ramp agents when Cabin Cleaning is complete
- Load and unload passenger baggage and/or freight and cargo to/from aircraft bins, bag carts, and/or conveyor belts
- Transports loaded bags and/or freight and cargo to/from aircraft and/or airport terminals
- Drives and/or operates ground support equipment
- Performs FOD walks in the ramp area between flights.
Pharmacy Clerk
North Florida Pharmacy
09.2021 - 10.2022
- Provide exceptional customer service to patients who come into the pharmacy and call into the pharmacy
- Speak with them to understand their needs or concerns and work with the patient and the pharmacy team to come up with the best possible solution
- Stocking the pharmacy shelves
- Ensuring all medication is stocked accordingly, this involves an attention to detail to make sure there are no medications in the wrong spot that could potentially slow down the pharmacy team, or cause a patient to get the wrong medication
- Proactively checking shelves while stocking to make sure there are not mixed medications, and if there are, moving the medications to the correct locations
- Representing North Florida Pharmacy by speaking to people on the phones
- Making sure they feel comfortable, cared for, and appreciated
- Ensuring that they are treated with the utmost respect and that all of their concerns are addressed accordingly
- Operating a cash register to facilitate sales of pharmacy items to patients shopping with North Florida Pharmacy.
Education
High School Diploma -
Bradford High School
Starke, FLAdobe Certified Associate / Global Logistics Associate -
North Florida Technical College
Starke, FLSkills
- Rental Transactions
- Problem-solving abilities
- Multitasking
- Cleaning and sanitizing
- Detail orientation
- Organizational Skills
- Professional Demeanor
- Teamwork and Collaboration
Timeline
Car Rental Agent
Easirent Jacksonville
09.2024 - Current
Cleaning / Ramp Agent
United Airlines
11.2022 - 02.2024
Pharmacy Clerk
North Florida Pharmacy
09.2021 - 10.2022
High School Diploma -
Bradford High School
Adobe Certified Associate / Global Logistics Associate -
North Florida Technical College
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