William Rich
Arlington,TX
Summary
Experienced sales professional adept at managing complex projects and driving impactful results. Strong focus on team collaboration, adaptable to changing needs, and reliable in delivering outcomes. Expertise in sales strategy, project coordination, and client relationship management. Known for effective communication, problem-solving, and leadership skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Project Manager
Hiller Plumbing, Heating, Cooling & Electrical-Cookeville, TN
Cookeville, TN
02.2023 - 12.2025
- Collaborated with existing and new customers to support their needs regarding heating, air conditioning, plumbing and electrical projects. Collected all information, formulated options, and created a professional presentation showing the quality of the company with a product focus on value.
- Examined and implemented a complete HVAC system for sizing, ductwork, IAQ, and insulation standards.
- Generated over 2 M in new equipment sales by collaborating with service experts in 2024.
- Hit target goal of 2.7 Million for the 2025 year in new equipment sales through continued sales process fine tuning.
Independent sales consultant
Independent Self Employment-Granbury, TX
Granbury, TX
01.2020 - 02.2023
- With the contacts that I had developed in the HVAC industry, I created an HVAC brokerage. I ran ads online for HVAC systems. Would meet with customers to gather specific needs and wants for project.
- Would than take customers needs to several different companies I had developed relationships with.
- Once customer chose a proposal, that company would pay me a commission as a 1099 contractor.
- Has not been as successful as I would have hoped in the end. Gave it a shot and learned a lot. Ready to return to a traditional sales role.
Comfort Advisor
Service Experts - Dallas-Fort Worth, TX
Dallas-Fort Worth, TX
02.2017 - 01.2020
- Collaborated with existing and new customers to support their needs regarding heating and air conditioning. Collected all information, formulated options, and created a professional presentation showing the quality of the company with a product focus on value.
- Examined and implemented a complete HVAC system for sizing, ductwork, IAQ, and insulation standards.
- Generated 1.4 M in new equipment sales by collaborating with service experts in 2017.
- Produced 1.9 M in new equipment sales through implementation of best sales strategies in 2018.
- Hit target goal of 2.5 Million for the 2019 year in new equipment sales through continued sales process fine tuning.
Comfort Advisor
Stark Services-Hurst, TX
Hurst, TX
06.2016 - 02.2017
- Interacted with customers to understand their requirements and provide high-quality products accordingly. Executed heat loads on the home. Optimized workflow procedures by creating work schedules with install team and completing all paperwork to order equipment.
- Consistently recognized as the top salesperson based on exceptional performance and increasing sales numbers.
- Created 1.2 M revenue in new equipment sales within the first 8 months.
- Service Experts purchased Stark Services.
Sales, Field Manager
Booster Fuels-Fort Worth, TX
Fort Worth, TX
03.2015 - 06.2016
- Facilitated timely fuel deliveries for customers using a mobile application. Assisted in identifying potential clients through cold calling at business locations. Supported training and onboarding of new employees to promote excellent customer service.
- Developed and executed strategic policies and procedures to enhance business sales and profitability.
- Led and motivated sales staff to achieve and surpass established sales goals, enhancing overall team performance.
Owner
Rich Communications-Odessa, TX
Odessa, TX
12.2002 - 02.2015
- Achieved successful sales and installation processes during business launch phase. Developed impactful client relationships through strategic mailer initiatives and telemarketing collaboration. Enhanced client satisfaction by nurturing ongoing relationships and addressing service needs.
- Executed best practices and spearheaded business-to-business sales strategies to enhance sales performance.
- Orchestrated planning, establishment, and launch of comprehensive sales campaigns, including cold calls, neighborhood canvassing, trade show booths, and direct visits to local businesses.
- Led a high-skilled team of installers, clerical staff, and salespeople to drive business success.
Education
Bachelor's degree - Applied Art’s and Science
West Texas A & M University
Canyon, TXSkills
- Business development
- Service Delivery Administration
- Mechanical knowledge
- Team Management
- Detail Orientation/Multitasking
- Interpersonal Communication
- Customer service
- English
- Canvassing
- Client Consultation
- Outside Sales
- Customer Service/Sales Operations
- Sales Campaigns Management
- Team Leadership & Management
- Strategic Sales Planning
- Profit & Revenue Growth
- Clients' Needs Assessment
- Time management
- Sales
- Telemarketing
- Client Relationship Building
- Negotiation
- Customer Satisfaction & Retention
- Communication skills
- Account management
Certification
Driver's License
Timeline
Project Manager
Hiller Plumbing, Heating, Cooling & Electrical-Cookeville, TN
02.2023 - 12.2025
Independent sales consultant
Independent Self Employment-Granbury, TX
01.2020 - 02.2023
Comfort Advisor
Service Experts - Dallas-Fort Worth, TX
02.2017 - 01.2020
Comfort Advisor
Stark Services-Hurst, TX
06.2016 - 02.2017
Sales, Field Manager
Booster Fuels-Fort Worth, TX
03.2015 - 06.2016
Owner
Rich Communications-Odessa, TX
12.2002 - 02.2015
Bachelor's degree - Applied Art’s and Science
West Texas A & M University