William Richardson
Hollywood,SC
Summary
Hardworking employee with customer service, multitasking, and time management abilities seeking a long-term position. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead of Charleston Field Testing
Salas O'Brien
Charleston, SC
05.2023 - 07.2024
- Conducted on-site field tests at various Multi Family locations, collaborating with colleagues to generate comprehensive reports.
- Interacted with customers and engaged in conversation using effective interpersonal and people skills.
- Operated a variety of machinery such as boom lifts, lulls, forklifts, and other tools safely and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Executed all reports promptly and professionally.
- Generated growth by bringing in new jobs through networking with previous clients.
- Attended conferences, seminars, workshops, and other networking events to promote our services.
Outside Sales Representative
Sales Focus Inc.
Charleston, SC
06.2022 - 05.2023
- Researched potential clients, identified decision-makers, and developed relationships with them.
- Generated leads through cold calling, networking events, and referrals.
- Demonstrated products to potential customers and answered questions to close sales.
- Negotiated contracts with customers to close deals in a timely manner.
- In the top 10% of sales for the Amazon Key for Business program.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
Head of Commercial Fenestration Service Division
Muhler
Charleston, SC
06.2020 - 05.2022
- Ensured prompt addressing of service needs and adherence to industry standards for fenestration products by coordinating with Superintendents.
- Collaborated with warehouse employees to fulfill orders and communicate customers' special requests.
- Built lasting relationships with Superintendents and Project Managers within target organizations.
- Managed inventory levels of products sold to customers.
- Delivered product demonstrations by showing potential customers how product works.
Education
High School Diploma -
West Ashley High School
Charleston, SC06-2013
Skills
- Deadline-oriented
- Report Writing
- Compliance understanding
- Proficient in Microsoft Office
- Quality Assurance
- Leadership
- Conflict Resolution
- Networking
Certification
- Fenestration Associate Professional Certification
- OSHA 10
- Forklift Certified
- MEWP's Certified
Timeline
Lead of Charleston Field Testing
Salas O'Brien
05.2023 - 07.2024
Outside Sales Representative
Sales Focus Inc.
06.2022 - 05.2023
Head of Commercial Fenestration Service Division
Muhler
06.2020 - 05.2022
High School Diploma -
West Ashley High School
- Fenestration Associate Professional Certification
- OSHA 10
- Forklift Certified
- MEWP's Certified
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