William Rickels
Strategic Account Executive
Dallas,Texas
Summary
Collaborative Account Executive formulating strategic contracts and agreements for key accounts and spearheading actionable plans to drive value. Oversees contract compliance and sells product solutions and services while managing customer expectations. Advanced CRM software proficiency and strong negotiation skills to deliver management solutions.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Strategic Account Executive II
Uber Freight
Dallas, Texas
05.2021 - Current
- Managed existing strategic accounts and identified new business opportunities to achieve revenue objectives.
- Determined direction for strategic accounts by researching competitive landscape, market insights and communication across stakeholders.
- Supported customer requirements and allocated resources to align with business needs.
- Suggested solutions and innovative ideas to meet client needs.
- Selected transportation routes to maximize economy by combining shipments or consolidating warehousing and distribution.
- Conducted qualitative and quantitative analysis of logistics operations to pinpoint and correct inefficiencies.
- Tracked shipments and trucks out on deliveries.
- Monitored market and negotiated rates based on trends.
- Determined method of shipment and prepared bills of lading, invoices and other shipping documents
Independent Sales Agent
R&R Express, Inc.
Taylor Mill, Kentucky
01.2021 - 05.2021
- Built relationships with product manufacturers and vendors of related products and services to cultivate referral network.
- Placed cold calls to potential customers and follow-up calls to current and past clientele, cultivating long-term relationships to generate referral and repeat business.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Created and deployed successful marketing collateral to highlight offerings and engage customers at appointments, trade shows and networking events.
- Tracked shipments and trucks out on deliveries.
- Monitored market and negotiated rates based on trends.
- Negotiated and arranged transport of goods with shipping or freight companies.
- Determined method of shipment and prepared bills of lading, invoices and other shipping documents
Key Accounts Export Manager
DSV Global Transport And Logistics
Ft Mitchell, Kentucky
11.2019 - 05.2021
- Analyzed key competitors to respond to competitive threats.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Positioned global capabilities to expand market share.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Supported sales and reporting for large and medium-sized accounts.
- Followed requirements and regulations for dangerous goods handling.
- Processed live animal and perishable shipments in compliance with regulatory guidelines.
- Completed AES filings for U.S. Customs exports requirements, prepared letters of credit and put together export declarations.
- Obtained competitive rates and space with airlines, steamship lines, railways and trucking companies.
- Stayed on top of shipment locations and current status to update offices and customers.
- Calculated weight, volume or cost of goods to be moved.
Operations Specialist
Lewis Transport, Inc.
Walton, Kentucky
08.2018 - 11.2019
- Scheduled and dispatched over 100 drivers regionally across Kentucky, Ohio, Indiana, Tennessee, and West Virginia.
- Inventory control management for fueling stations across greater Cincinnati.
- Market watched fuel markets to serve cost efficient pricing for customers.
- Fielded high call volume and emails from drivers and customer requests.
- Hosting weekly fleet safety meetings to educate the importance of safe driving and fuel handling practices.
National Account Manager
Integrity Express Logistics
Blue Ash, OH
12.2017 - 08.2018
- Identified profitable business leads and built pipeline of prospective customers.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Increased market penetration by growing brand awareness.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Worked with vendors to schedule daily pickups and weekly deliveries.
Operations Specialist
FedEx Ground
Independence, Kentucky
06.2010 - 12.2017
- Assisted various departments with change by communicating new improvement plans and expectations.
- Tracked and analyzed reports to determine needed improvements.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Motivated and trained employees to maximize team productivity.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Liaised between warehouse personnel and customer to facilitate account and operational needs.
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
Education
High School Diploma -
Simon Kenton High School
Independence, KY 08.2005 - 05.2009
Real Estate & Title - Real Estate Management
Hondros College of Business
Westerville, OH 03.2020 - 01.2021
Certification
CNP - Certified Notary Public
Timeline
Strategic Account Executive II
Uber Freight
05.2021 - Current
Independent Sales Agent
R&R Express, Inc.
01.2021 - 05.2021
NNA- Certified Loan Signing Agent
05-2020
CNP - Certified Notary Public
04-2020
Real Estate & Title - Real Estate Management
Hondros College of Business
03.2020 - 01.2021
Certified Dangerous Goods Specialist
12-2019
Key Accounts Export Manager
DSV Global Transport And Logistics
11.2019 - 05.2021
Operations Specialist
Lewis Transport, Inc.
08.2018 - 11.2019
National Account Manager
Integrity Express Logistics
12.2017 - 08.2018
Operations Specialist
FedEx Ground
06.2010 - 12.2017
High School Diploma -
Simon Kenton High School
08.2005 - 05.2009