Summary
Overview
Work History
Education
Skills
Timeline
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William Riley

San Diego,CA

Summary

Dynamic and versatile professional with a proven track record of enhancing client well-being at McAlister Institute through expert counseling and mental health support. Skilled in crisis intervention and treatment planning, I've consistently improved client satisfaction and coping strategies. Known for exceptional punctuality and able to work with group of individuals in a group setting. Detail-Oriented and Efficient: Demonstrates exceptional attention to fine details, ensuring accuracy and quality in every task. Highly organized and skilled at prioritizing responsibilities to meet deadlines without compromising precision. Adept at multitasking in fast-paced environments while maintaining focus and delivering consistent results. Proven ability to identify areas for improvement, streamline processes, and achieve goals efficiently.

Overview

32
32
years of professional experience

Work History

SUD Counselor

McAlister Institute
11.2020 - Current
  • Implemented therapeutic interventions to promote emotional well-being.
  • Conducted assessments to identify clients' mental health challenges.
  • Improved client coping strategies with evidence-based therapeutic techniques.
  • Engaged in ongoing professional development to stay current with counseling practices.
  • Developed individualized treatment plans by assessing clients' needs and goals.
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
  • Guided clients in developing skills and strategies for dealing with problems.
  • Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
  • Conducted assessments to determine progress and performance and report findings to relevant authorities.
  • Developed individualized counseling plans for clients to incorporate short-term and long-term goals.

Automotive Painter

Hawley Autobody
02.2015 - 08.2019
  • Achieved consistent color matching by utilizing digital paint mixing systems, resulting in uniform finishes on all vehicles.
  • Collaborated with team members to complete large-scale projects, maintaining a cohesive work environment and improving overall efficiency.
  • Enhanced vehicle appearance by applying high-quality paint jobs, ensuring customer satisfaction and repeat business.
  • Maintained a safe and clean workspace by adhering to safety protocols and properly disposing of hazardous materials, reducing workplace accidents.
  • Mixed and thinned paints and other coatings to specified colors and consistency using viscometers and mixing equipment.
  • Completed complex paint jobs within tight deadlines, demonstrating exceptional time management skills and attention to detail.
  • Mentored junior painters in proper techniques and best practices, fostering professional growth within the team members.
  • Streamlined painting processes by implementing efficient spray techniques, reducing waste and increasing productivity.

Sole Proprietor

Bumper Remedy
02.2005 - 03.2014
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed strong professional relationships with clients, leading to repeat business and referrals.
  • Built a solid reputation in the industry through consistent delivery of excellent workmanship and professionalism.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Increased client satisfaction by delivering high-quality products and services tailored to individual needs.
  • Provided exceptional customer service by promptly addressing concerns or issues raised by clients.
  • Implemented marketing strategies that effectively promoted services and attracted new clients.
  • Managed all financial aspects of the business, including invoicing, budgeting, and tax preparation.

Professional Musician

Hollywood Records / Redline Entertainment
01.1993 - 01.2002
  • Earned a reputation for professionalism by maintaining punctuality, preparedness, and effective communication in all interactions with clients and colleagues.
  • Curated setlists tailored to specific audiences or event themes, ensuring an engaging experience that resonated with listeners.
  • Collaborated with fellow musicians to create harmonious ensemble performances, resulting in increased bookings and positive reviews.
  • Managed band finances, including budgeting for recording sessions and tours, resulting in cost-effective operations without compromising on quality or artistic vision.
  • Refined instrumental skills through diligent practice and professional development workshops, leading to improved technical proficiency and versatility.
  • Achieved critical acclaim by consistently delivering memorable performances that resonated with audiences and garnered positive press coverage.

Education

No Degree - Substance Use Disorder

Marste Online School
San Diego, CA
03-2025

High School Diploma -

El Cajon High School
San Diego, CA
05-1991

Skills

  • Skilled in intake interviewing
  • Counseling
  • Mental health support
  • HIPAA
  • Building rapport
  • Client advocacy
  • Crisis intervention techniques
  • Behavior monitoring
  • Crisis response
  • Adolescent counseling
  • Treatment Planning
  • Relapse prevention
  • Intervention planning

Timeline

SUD Counselor

McAlister Institute
11.2020 - Current

Automotive Painter

Hawley Autobody
02.2015 - 08.2019

Sole Proprietor

Bumper Remedy
02.2005 - 03.2014

Professional Musician

Hollywood Records / Redline Entertainment
01.1993 - 01.2002

No Degree - Substance Use Disorder

Marste Online School

High School Diploma -

El Cajon High School

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William Riley