Summary
Overview
Work History
Education
Skills
Personal Information
Leadershiptraining
Timeline
Generic

William Rodriguez

San Antonio,TX

Summary

Dynamic leader with extensive experience in business development and operational excellence, demonstrated through a successful track record at Pei Wei. Achieved a remarkable 16.9% year-to-date growth at Genghis Grill by spearheading targeted growth initiatives. Possesses strong financial acumen and excels in relationship building, effectively leading teams to surpass performance goals. Aiming to leverage expertise in strategic planning and team leadership to drive sustained organizational success.

Overview

24
24
years of professional experience

Work History

Director of New Business Development

Pei Wei
01.2022 - Current
  • I was hired by the company to spearhead the new company growth plans for the brand
  • My job entails a broad area of development including new construction, design, working with existing licensees to improve their operations and profitability, developing and responding to RFP requests for airports, universities, vessels, and other non-traditional opportunities, worked directly with company legal counsel to develop and execute master agreements, addendums and criteria for new licensees, sought and set up new ghost kitchen opportunities, evaluating and sometimes terminating licensee agreements when necessary
  • Handled all aspects of construction from design, to working with the architects on test fits through plan submission and ensuring that we received building permits
  • Responsible for requesting GC bids, selection, and project management of the GCs
  • Responsible for all equipment, furniture, smallware and signage orders
  • Responsible for punch list and warranty management for completed projects
  • Provided feedback on tenant work letter requests during lease negotiations and site selection
  • Project list for completed jobs includes new locations throughout Texas, Florida, Oklahoma, North Carolina and Arizona.
  • Led new development with Reef for vessels and a location at RDU airport
  • Sought out and led the development of new business with Sodexo which is opening new licensed locations in Tulane and St Louis Universities, with an additional 6 LOI for up coming RFPs
  • Worked with Aramark, HMS Host, DNC, SSP on their existing airport locations which were significantly impacted by Covid and took some time to ramp back into normal business

President, Member, Manager

Genghis Grill (Chalak-Mandigo LLC)
05.2011 - 01.2022
  • High level oversight of 6 Genghis Grill restaurants: 4 in Texas (Midland, Lubbock, Odessa, and El Paso), 1 in Tucson, AZ and 1 in Las Vegas, NV
  • Direct supervision of each location’s Operations Management team
  • Manage company bank accounts, cash flow, HR, payroll, and administrative tasks since this division operates outside of the full company oversight construct
  • Planned and managed construction of all locations including site selection, lease negotiations, renewals, land purchase and ground-up free-standing construction
  • Achieved positive 16.9% YTD and recognized as top 2 comp sales restaurants across the Genghis Grill system
  • Developed systems and operating processes and training previously lacking from the parent franchisor to ensure restaurant success
  • Integral to effective advertising campaigns despite challenging 6 one-location markets through LSM, EDDM, Eblasts to Rewards Card members and community engagement
  • Am the only partner that is involved in the actual operations and management of the businesses
  • Direct interaction with the franchisor on all business matters, including the current new Franchise Agreement negotiations

Vice President of Operations and Chief Operating Officer

Pizza Ventures of San Antonio
San Antonio, TX
01.2001 - 01.2014
  • Operating Partner, Tucson, AZ (1998-2001)
  • Area Supervisor, San Antonio, TX (1996 – 1998)
  • Training Manager / New Store Coordinator, San Antonio, TX (1995 – 1996)
  • Developed and operated 39 Papa John's locations with total net sales more than $36 million per year: 20 in San Antonio area, 8 in West Texas (Lubbock, Amarillo, Midland, Odessa, San Angelo and Abilene), and 11 in Tucson, AZ marketing including 1 non-traditional location in the main student union of University of Arizona
  • Recruited and trained a team of 2 Operating Partners, 6 Area Supervisors, 2 Directors of Marketing, several local store marketing coordinators including college interns with 3 regional offices in San Antonio, Lubbock and Tucson, AZ
  • Opened first Papa John’s in San Antonio, TX; quickly progressed via promotions and increased responsibility ending as COO with full company oversight reporting to the owners
  • Lead operational team of 6 Area Supervisors, 2 Operating Partners, 2 Directors of Marketing, 1 Director of Human Resources, and other full and part-time staff
  • Turned around under-performing units with implementation of action plans and strategies
  • Decreased bottom lined costs, negotiating lease buyouts, and executed closures on non-performing locations
  • 5-time Franchise of the Year nominee and 2-time winner
  • Effectively sourced and retained talent navigating the volatility of the Permian Basin area
  • Fostered company culture by developing and implementing 'Smart Start' code of conduct that embodied the values and expectations within the organization across levels

Education

BFA - Journalism

University of Arizona
Tucson, AZ
01.1992

Skills

  • Real estate site selection
  • Operational Excellence
  • Leadership Development
  • Excellent communicator
  • Analytical problem solver
  • Relationship building and management
  • Adept multi-tasker
  • Performance goals

Personal Information

Title: VP of Operations / COO, Blanchard training for One Minute Manager and Situational Leadership II, Servsafe, Texas Alcoholic Beverage Commission Certification (TABC), Texas Food Manager Certification

Leadershiptraining

  • The One Minute Manager
  • Leadership and the One Minute Manager
  • Situational Leadership
  • Raving Fans and the Go-Getter

Timeline

Director of New Business Development

Pei Wei
01.2022 - Current

President, Member, Manager

Genghis Grill (Chalak-Mandigo LLC)
05.2011 - 01.2022

Vice President of Operations and Chief Operating Officer

Pizza Ventures of San Antonio
01.2001 - 01.2014

BFA - Journalism

University of Arizona

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