Experienced with managing and directing security operations to ensure safety and efficiency. Utilizes strategic planning and leadership to maintain high standards and operational readiness. Track record of effective crisis management and exceptional communication in high-pressure situations.
Overview
24
24
years of professional experience
Work History
Assistant Manager (Coach)
Walmart
Collinsville, IL
08.2024 - Current
Assisted in managing daily operations and ensuring store compliance with company policies.
Implemented training programs for new staff, enhancing team performance and service quality.
Monitored inventory levels, identifying trends to reduce stock discrepancies and improve accuracy.
Supported loss prevention efforts by enforcing security protocols and conducting regular audits.
Improved customer satisfaction by addressing and resolving complaints promptly.
Assistant Manager (Coach)
Walmart
Jerseyville, IL
11.2020 - 08.2024
Coordinated team schedules to optimize coverage during peak shopping hours.
Collaborated with department managers to streamline processes and enhance operational efficiency.
Supervised day-to-day operations to meet performance, quality and service expectations.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Security Forces Journeyman
Illinois Air National Guard
Scott Air Force Base, IL
02.2016 - 11.2022
Supervised security operations to ensure compliance with regulations and policies.
Conducted threat assessments to identify vulnerabilities and enhance safety protocols.
Trained junior personnel in security procedures and emergency response techniques.
Implemented incident reporting systems to streamline communication and documentation processes.
Served as a liaison between the Security Forces team and other military units during joint operations, facilitating effective communication and coordination.
Assistant Manager
Walmart
Godfrey, IL
12.2017 - 11.2020
Managed daily operations to ensure optimal workflow and service quality.
Developed and implemented training programs for new staff, enhancing team performance.
Streamlined inventory management processes, improving accuracy and reducing losses.
Collaborated with team members to achieve departmental goals and improve customer satisfaction.
Analyzed operational data to identify trends and recommend process improvements.
Security Officer
Alton Memorial Hospital
Alton, IL
05.2016 - 11.2017
Monitored premises to prevent unauthorized access and ensure safety of personnel and property.
Responded to security breaches, including alarms and emergencies, coordinating with law enforcement as needed.
Conducted regular inspections of facilities to identify potential hazards and enforce compliance with safety regulations.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Security Forces Flight Chief
USAF
Scott Air Force Base, IL
06.2012 - 02.2016
Led security operations ensuring compliance with safety protocols and regulations.
Mentored junior personnel, enhancing team performance and operational readiness.
Developed training programs to improve tactical skills and situational awareness among staff.
Implemented strategic initiatives to optimize resource allocation and enhance security measures.
Collaborated with law enforcement agencies to strengthen community relations and support local initiatives.
Security Forces Flight Chief
USAF
Joint Base Charleston, SC
02.2007 - 06.2012
Ensured a secure environment for high-profile events, coordinating logistics and deploying personnel strategically.
Optimized scheduling processes to ensure adequate staffing levels during peak hours or special events.
Led cross-functional teams in the development of comprehensive contingency plans for various types of emergencies.
Improved team performance with comprehensive training programs targeting skill development and tactical knowledge.
Maintained order during emergency situations, implementing crisis management strategies for swift resolution.
Security Forces Journeyman
USAF
Soto Cano Air Base, Honduras
02.2006 - 02.2007
Coordinated security patrols to monitor premises and deter unauthorized access effectively.
Performed risk assessments for various situations, devising tailored action plans to mitigate potential hazards effectively.
Directed team and individual tactical drills, training and anti-terrorism tasks.
Maintained a safe environment for personnel by responding promptly to incidents and emergencies, providing first aid when necessary.
Demonstrated flexibility and adaptability during rapidly evolving situations, adjusting strategies as needed to ensure mission success without compromising safety standards.
Security Forces Patrolman
USAF
Offutt Air Force Base, NE
05.2001 - 02.2006
Conducted routine patrols to ensure safety and security of personnel and property.
Responded promptly to incidents, providing immediate support and coordinating with local law enforcement.
Monitored surveillance systems, identifying potential threats and reporting suspicious activities.
Performed risk assessments, implementing security measures to mitigate vulnerabilities in facilities.
Led emergency response drills, ensuring readiness of staff and adherence to safety regulations across the organization.
Education
Associate of Applied Science - Criminal Justice
Community College of The Air Force
Montgomery, AL
08-2007
Skills
Critical thinking
Self-defense instruction
Vehicle patrol operations
Crime prevention strategies
Emergency response coordination
Defensive tactics training
Protective services experience
Tactical response planning
Evidence collection procedures
Explosive detection capabilities
Advanced firearms proficiency
Criminal investigation
Accomplishments
Supervised multiple teams of US and NATO personnel over the course of 7 deployments to Afghanistan, Iraq, Qatar, and Kyrgyzstan.
Attached to the US Secret Service as a Military Working Dog Handler for the entirety of the 2004 presidential campaign.
Multiple Air Force, Army, Joint Service, and NATO awards and citations.