William R. Policastro Jr

• Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
• Maintained a safe working environment through adherence to safety protocols and regular site inspections.
• Ensured timely completion of projects with effective time management and prioritization of tasks.
• Checked equipment to determine if maintenance was required.
• Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
• Review project details to specify correct materials and equipment for job sites.

• Repair and construct a variety of structures including railings, doors, stairs roofs, walls, and ceilings
• Picked up and Delivered materials to designated locations by use of a Boom Truck or Rack Truck
• Mix concrete, mortar, pour and finish concrete
• Install temporary supports to hold structures in place while decayed steel is removed
• Rig steel for installation or removal
• Perform light running repairs to assigned vehicles
• Inspect vehicle daily for safety and damage
• Maintain a safe work environment

Facilitated reservation-based service for transporting seniors and individuals with disabilities to their destinations.

• Training, developing and managing Owner Operators
• Provide customer service to include delivery, order writing and merchandising
• Develop business growth and customer relationships with owners, buyers, district managers
• Achieve distribution penetration targets on new item execution and improved product placements
• Call on, and execute new accounts within our markets
• Achievement of route growth targets through effective selling and merchandising
• Achieve market share growth of brand portfolio
• Plan and maintain effective inventory levels to meet both the customer and truck needs
• Participate in customer resets as market growth dictates
• Maintain safe work environments within Tasty Baking Company guidelines

• Plan, distribute, monitor, and follow-up daily route assignments to ensure customers are serviced per company standards and agreements
• Ensure that drivers are available and assigned on a daily basis, covering last-minute call-ins or absences with swing drivers or other resources
• Communicate any changes to routes, procedures, or requirements to drivers on a daily basis
• Coordinate efforts with other Route Managers to ensure proper utilization of resources, adjustments to routes, and other operational issues
• Monitor daily operations and routes, resolving any issues that arise and ensuring operational effectiveness
• Manage the end-of-day check-in process, capturing and communicating key service, safety, and equipment issues
• Review weekly demand/volume for routes, determine potential gains from re-routing, and recommend re-routes to District management
• Established productivity, service, and safety benchmarks for each route and driver.
• Conduct driver ride-along's/observations to evaluate and improve driver performance
• Provide drivers with ongoing feedback and coaching on equipment operation, routing, vehicle inspection, and other issues
• Deliver verbal and written disciplinary action to drivers and helpers when necessary
• Work with functional groups to resolve employee relations and labor relations issues
• Conduct performance reviews with drivers, using driver scorecards and other performance management tools
• Recruit, select, hire, and ensure training of drivers and helpers