Summary
Overview
Work History
Education
Skills
Timeline
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William R. Russo

Murrells Inlet,South Carolina

Summary

Versatile and results-driven professional with a proven track record across diverse work environments. Possesses a rich and comprehensive background in various industries, including landscaping and groundskeeping, delivery, transportation, and humanities, showcasing adaptability and an ability to excel in dynamic settings.


Overview

5
5
years of professional experience

Work History

Pest Control Technician

The Pest Force
01.2024 - Current
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
  • Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
  • Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
  • Inspected commercial and residential buildings and structures for pest issues.
  • Developed customized treatment plans tailored to each client''s specific needs, prioritizing long-term results over quick fixes.
  • Managed scheduling efficiently, allocating time effectively to accommodate both planned appointments and emergency calls as needed.
  • Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.

Package Car Delivery Driver

United Parcel Service
08.2021 - 12.2023
  • Maximized fuel efficiency through careful driving habits and appropriate vehicle maintenance practices.
  • Maintained positive relationships with clients, addressing their needs and concerns professionally and courteously.
  • Collaborated effectively with dispatchers for real-time updates on route changes or potential delays.
  • Upheld high ethical standards while handling sensitive customer information, ensuring confidentiality and privacy.
  • Utilized technology tools such as GPS devices and smartphones for efficient navigation, tracking delivery statuses, and updating client information as required.
  • Demonstrated adaptability by adjusting delivery schedules to accommodate unforeseen circumstances or emergencies as needed.
  • Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.

Dairy Manager/Stocker

BJ's Wholesale Club
04.2020 - 11.2020
  • Checked department signage and confirmed proper pricing, making sure sale items accurate.
  • Enhanced dairy department efficiency by implementing effective inventory management systems.
  • Fostered a positive shopping experience for customers through prompt and courteous service, addressing any concerns or complaints swiftly.
  • Restocked cases with new merchandise and removed expired items for proper disposal.
  • Trained new employees on proper handling techniques for dairy products, emphasizing food safety procedures.
  • Collaborated with store management to develop strategic plans for the growth of the dairy department in alignment with overall business objectives.
  • Boosted customer satisfaction with high-quality dairy products through meticulous quality control measures.

Education

Bachelor of Science - Psychology, Specialization in Sport and Performance Psychology

Stevenson University
Owings Mills, MD
01.2019

Diploma - undefined

Chambersburg Area Senior High School
Chambersburg, PA
01.2015

Skills

  • Well-organized
  • Time management
  • Strong interpersonal skills
  • Strong work ethic
  • Safety protocols
  • Dependable and reliable
  • Creative problem solving
  • Reporting and documentation
  • Customer service
  • Adaptable

Timeline

Pest Control Technician

The Pest Force
01.2024 - Current

Package Car Delivery Driver

United Parcel Service
08.2021 - 12.2023

Dairy Manager/Stocker

BJ's Wholesale Club
04.2020 - 11.2020

Diploma - undefined

Chambersburg Area Senior High School

Bachelor of Science - Psychology, Specialization in Sport and Performance Psychology

Stevenson University