Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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William Rupp

Seneca,SC

Summary

Results-driven professional with a robust background in account management, customer relations, and portfolio growth. Utilizes data analytics to improve client satisfaction and drive revenue growth. Committed to delivering value through strategic relationship building, client retention strategies, and insightful problem-solving.

Overview

4
4
years of professional experience

Work History

Assistant General Manager

Core Spaces
06.2023 - 06.2024
  • Oversaw financial operations with over $1 million in monthly collections, maintaining delinquency rates below 1% for five consecutive months
  • Managed a 994-bed property, achieving over 90% tenant retention through strategic account management and proactive tenant engagement
  • Developed and implemented leasing and marketing strategies, resulting in a 15% boost in tenant engagement and satisfaction
  • Improved maintenance efficiency by 20% through strategic partnerships, enhancing the overall tenant experience
  • Collaborated with maintenance team to ensure timely completion of service requests, contributing to overall resident satisfaction.
  • Ensured compliance with liability policies, mitigating potential legal risks and fostering a secure community environment.

Tap Room Manager

The Beer Station
08.2020 - 06.2023
  • Increased annual revenue to $200k in 2022 through strategic sales management, innovative promotions, and exceptional customer service
  • Streamlined inventory and demand planning for seasonal products, reducing waste by 7% and maintaining optimal stock levels
  • Produced targeted social media content, driving a 12% increase in foot traffic and enhancing brand visibility
  • Supervised and mentored staff, ensuring a smooth, efficient operation and consistently high-quality customer interactions.
  • Maintained a clean and safe environment through regular inspections and adherence to health code standards.
  • Streamlined order processing by introducing point-of-sale technology, resulting in faster transaction times and increased customer satisfaction.
  • Managed inventory and maintained optimal stock levels to ensure product freshness and availability.
  • Developed strong relationships with vendors, negotiating favorable pricing for products and services.

Administrative Assistant

Tri-County Technical College
03.2022 - 08.2022
  • Streamlined accounting processes across multiple departments, fostering efficient internal account management and operational efficiency
  • Managed monthly financial reconciliations and journal entries, ensuring precise and timely financial reporting
  • Coordinated material procurement, balancing cost-effectiveness with timely delivery to support college operations.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Education

Accounting -

Tri-County Technical College
Pendleton, SC
05.2023

Skills

  • Client Management: Proficient in Salesforce, HubSpot, and Zoho CRM for managing client portfolios and enhancing satisfaction
  • Financial Forecasting: Skilled in analyzing financial statements using SAP and QuickBooks to provide insights and support data-driven financial strategies
  • Data Analytics: Skilled in collecting and analyzing market data to inform account growth strategies and support data-driven decision-making
  • Marketing & Promotion: Experienced in Adobe Creative Cloud (Premiere Pro, Lightroom, Photoshop) for creating compelling marketing materials that enhance brand presence

Hobbies and Interests

  • Sustainability Advocacy: Engaged in environmental initiatives, aligning with client values for responsible brand stewardship.
  • Data Analytics Enthusiast: Passionate about leveraging data trends for informed decision-making in both professional and personal contexts.
  • Photography: Captures products, landscapes, and urban scenes, enhancing visual storytelling and brand aesthetics.
  • Yoga: Practices yoga to maintain mental and physical harmony, contributing to a balanced and thoughtful approach to challenges.

Timeline

Assistant General Manager

Core Spaces
06.2023 - 06.2024

Administrative Assistant

Tri-County Technical College
03.2022 - 08.2022

Tap Room Manager

The Beer Station
08.2020 - 06.2023

Accounting -

Tri-County Technical College

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William Rupp